Grecotel Meli Palace

They have followed up on the prior double charge and have tried their best to rectify the situation. I would recommend the resort.

They have since reimbursed us for most of the double charge. It has been a real inconvenience. Although we are aware and understand that mistakes happen. We are fortunate to be able to afford to carry that credit card charge for the last 2 months. Hopefully there might be further system improvements to ensure no one else is in the same situation.

Exceptional staff. Very good program of amusement for families, green territory. Food was very good, had variety and even our picky kids were happy!

Hotel needs renovation. The beach is sandy and nice, but inside there are rocks, so you needs to have swimming shoes with you better!

The staff were absolutely amazing and went out of their way to ensure our seven night stay was a memorable one.

Nothing

You feel welcomed from the very first step in the hotel and during all the stay. Staff is just lovely! Very professional, friendly, and helpful. The atmosphere is relaxing, and we feel so recharged after our vacation. Also the hotel is very children friendly, all staff members were communicating with our 2 y.o. kid. A lot of activities were proposed every day for adults and for kids, like zumba, yoga, swimming pool activities, and disco for kids. The food is very tasty with many options to choose from 😋

Cleanliness, hospitality, great food

food and service was excellent and the entertainment was excellent. the team assisted where they could and ensured we were helped when needed. We felt very comfortable in our room and how the hotel was managed. Food and snacks were always available and it felt like a real holiday. The management and team of the hotel were world class. we left very happy.

the inside of the toilets do require a deep clean. they reflected dark stains which was not pleasant to see. I think more information and detail for outside activities should be more available. the staff helped but there was not many options to provide.

Amazing grounds , the gardens are great, especially with children. Staff extremely polite and helpful, always eager to help and with a smile on their face Food for AI high quality, Many options to choose from and tasty Location and view very secluded and private Very clean everywhere

The rooms are outdated they need new furniture and the bathroom is very old The kids pool is a bit small