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7.9 / 10 Guest Rating

Hotel Chalet

7a Avenida, Chichicastenango, gt

Hotel Chalet - main view

About the Property

Welcome to Hotel Chalet, your cozy 3-star retreat in Chichicastenango.

Luxurious Room Features:
Indulge in our spacious rooms equipped with modern amenities, including kitchenettes with a fridge, oven, and microwave for your convenience.

Convenient Services:
Enjoy round-the-clock room service, a welcoming terrace, and a shared kitchen during your stay. Benefit from our 24-hour front desk, airport transfers, and complimentary high-speed WiFi access.

Ideal Location:
Located just 138 km from La Aurora Airport, our hotel offers easy access for travelers seeking comfort and convenience.

Book your stay at Hotel Chalet now and experience a delightful blend of comfort and convenience during your visit to Chichicastenango!

Facilities & Amenities

Television in common areas
Front desk (limited hours)
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Free beach shuttle
Internet access
Housekeeping on request
Accessible shuttle
No accessible shuttle

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.9
Very Good98 verified reviews
AI Summary

Guests highly rate the kind and helpful staff and frequently praise the good location.

Categories

Cleanliness7.1
Service8.6
Location9.1
Room Quality7.6
Amenities8.1
Value for Money8.1
Food and Beverage7.1
Overall Experience7.6

Select topics to read reviews

A
AndreauyUY
Verified booking
solo_traveller
Standard Room
Stayed in Aug 25, 2025

"Un buen lugar de paso"

8.0

Me hospedé solo para pasar la noche porque había ido a visitar el mercado de Chichicastenango y seguía hacia Lanquín, por lo cual no quería volver al lago. Teniendo eso en cuenta, la habitación estuvo cómoda, era una cama doble. Aunque no tenía ventilador no hizo falta porque en la noche refresca lo suficiente para dormir bien. El Internet estuvo genial, pude descargar varios videos para el resto del viaje e incluso ver algunos mientras estaba en el lugar. La ubicación es muy buena, es a dos cuadras del mercado, a dos cuadras del lugar donde pasan los buses de turismo, y a unas 4 de la iglesia Santo Tomás y la plaza, además hay restaurantes, panaderías, y supermercados alrededor. Por otro lado, el señor que atiende es muy amable, te da indicaciones que necesites para poder moverte alrededor.

La ducha del baño podría estar un poquito más limpia, pero en términos generales el baño estaba bien, era cómodo.

Helpful?
L
LindebeBE
Verified booking
family_with_children
Standard Room
Stayed in Aug 18, 2025

"Excellent"

8.0

Heel vriendelijke en behulpzame uitbater, correcte prijs-kwaliteit. Gezellig om te ontbijten op dakterras. Toen wij er waren, kon hij enkel koffie aanbieden maar er zijn winkeltjes in de buurt.

In de ene kamer was het bed niet supercomfortabel.

Helpful?
M
MònicaesES
Verified booking
family_with_children
Standard Room
Stayed in Aug 13, 2025

"Molt ben situat amb una atenció excel•lent!"

8.0
Helpful?
M
MarchiitIT
Verified booking
family_with_children
Standard Room
Stayed in Aug 10, 2025

"Very Good"

7.0

Il proprietario molto gentile. Quando siamo arrivati mancava una camera di tre che avevamo prenotato a causa di un inconveniente che aveva avuto, ma si è prodigato per trovarci una soluzione. La struttura è parecchio vecchia ma le camere sono pulite

Si può pagare solo in contanti. Come detto, la struttura è molto vecchia e non accogliente. Le camere sono piccole. Ma se si va oltre l'apparenza,...va bene! Le foto su booking erano oneste e sapevamo cosa aspettarci.

Helpful?
L
LinhusUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 1, 2025

"Excellent"

8.0
Helpful?
A
AmberatAT
Verified booking
couple
Standard Room
Stayed in Jul 28, 2025

"Exceptional"

10.0

The owner is the sweetest man ever and is there to get you whatever you need!Beautiful cozy little hotel

Helpful?
A
AntoinefrFR
Verified booking
young couple
Standard Room
Stayed in May 31, 2025

"Exceptional"

10.0

Manuel and his son were super welcoming and really helpful. Highly recommend ! Thanks again

Helpful?
J
JanetbeBE
Verified booking
solo traveller
Standard Room
Stayed in Mar 11, 2025

"NOT a good choice for me in Chichicastenango"

5.0

The location of this privately-run hotel was fine and just a 5-6 min walk from the center. The older gentleman who owns the place was friendly and helpful, though I needed to ask him for towels and toilet paper, which weren’t in the room. He kindly brought me a cup of boiled water to put my coffee packet in. He provided a little information about the city. I believe he occupies the second floor, but when I called out to ask him a question, there was no answer.

Personally, I was not happy with this place. I had a ground floor room which, admittedly I chose, so I wouldn’t have to walk up to the third floor, past the barking dog. It was freezing cold and even the extra blanket I was given didn’t provide enough warmth. I let the water run several minutes in the shower but it was still cold, so I didn’t take a shower. The bed was hard and uncomfortable. But worst was the constant noise of barking dogs outside (and even the owner’s dog) as well as a rooster that crowed from midnight until dawn and I couldn’t sleep a wink. I cancelled the second night I had booked (after having found another hotel) and the owner reimbursed what I had paid for the second night with no hassle. Hotel Chalet cost GTQ 302 (€36) a night and the hotel I switched to cost GTQ130, with none of the problems. Perhaps the rooms on the upper floor are warmer, have hot water, and more comfortable beds … who knows? But due to the problems mentioned, I wouldn’t recommend it.

Helpful?
C
CatharineusUS
Verified booking
young couple
Standard Room
Stayed in Mar 2, 2025

"Pleasant"

6.0

Value for money. Adequate for our needs.

Bathroom could have been cleaner.

Helpful?
B
BreannaauAU
Verified booking
solo traveller
Standard Room
Stayed in Feb 24, 2025

"Very good"

8.0
Helpful?