Holiday Inn Rugby-Northampton M1 Jct18 by IHG

breakfast at £14. Fortunately a kind member of staff told us that we could order snacky stuff from the bar.

I liked both the hotel reception area and the room. The accommodation was comfortable, well-equipped, and perfectly suitable for our two-night stay. The bed was comfortable, and the room was clean and well maintained. I also appreciated being able to grab a Starbucks coffee to go after check-out, which was a very nice touch and added to the overall positive experience.

The only small issue I experienced was on the morning of my check-out. At around 9:00 am, I received a loud knock on the door from a housekeeping operative. When I opened the door, they appeared to be checking whether the room was vacant. As someone who works in the same industry, I completely understand that housekeeping teams aim to clean rooms as early as possible. However, with check-out not being until 12:00 pm, it would have been nice not to have my sleep disturbed quite so early.

Pagamos o estacionamento na chegada mas mesmo assim recebemos uma multa. Tentei entrar em contato com a acomodação e eles simplesmente não me retornaram.

Mesmo após três tentativas de contato a equipe não me responde em relação a cobrança do estacionamento e a multa recebida da licadora de veículos.

The beer at the bar was cold

On the hottest day of the year I couldn't open my window because of a wasp net directly outside and the air con did not work, when I asked at reception for a different room I was told there was nothing they could do as they were fully booked as compensation they offered me 1 free drink at the bar! After a lengthy discussion which included me asking for a refund so I could find a different hotel they suddenly found a spare room....A very small tired room with broken air con....which I had little choice to accept. In the morning there was no hot water :( so it was a cold shower, on check out I informed reception who's response was "yes I know, we have called someone out" not even an apology! I just left and will never return! AVOID THIS RUN DOWN HOTEL AT ALL COSTS.

Our stay at Holiday Inn Rugby was lovely and comfortable. The hotel was clean, welcoming, and easy to access, which made our stay stress-free. The rooms were comfortable, and the atmosphere was calm and relaxing. The staff were friendly and helpful, which made the experience even better. Overall, it was a nice place to stay, and I would recommend it to anyone looking for a comfortable and convenient hotel in Rugby.

I liked that Holiday Inn Rugby was clean, comfortable, and welcoming. The hotel was easy to access, which made the stay simple and stress-free. The room was relaxing, the atmosphere was calm, and the staff were friendly and helpful.

The staff were lovely, the hotel was clean, and it had everything we needed. Parking was plentiful, easy and free. Location was good, easy to access from the motorway. Great value stay

As matter of personal opinion and preference, the mattress was far too soft - in the morning I had awful back ache due to lack of support in the night. The bed frames also felt quite flimsy, they sunk in the middle giving even less support.

Roomy and clean

Nothing