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8.8 / 10 Guest Rating

Impossible Motel

3 St. Helens Square, York, England, YO1 8QN, York, GB

Impossible Motel - main view

About the Property

Luxurious Amenities
Experience the convenience of complimentary wireless internet, concierge services, and a banquet hall. Unwind in one of the 13 air-conditioned rooms with Smart televisions, designer toiletries, and free Wi-Fi.

Dining and Entertainment
Indulge in delectable meals at Impossible Restaurant or unwind with a drink at one of the hotel's 2 bars/lounges. You can also grab a snack at the on-site coffee shop/cafe.

Prime Location
Centrally located in York, within walking distance of iconic landmarks like York Minster and Shambles. Explore the city easily with major attractions just minutes away.

Book your stay at Impossible Motel for an unforgettable experience in the heart of York.

Facilities & Amenities

Health or beauty spa nearby
Proposal/romance packages available
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Multilingual staff
Porter/bellhop
Smoke-free property

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests can access their rooms with a mobile device.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent63 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the excellent service.

Categories

Cleanliness8.6
Service9.1
Location8.9
Room Quality8.6
Amenities8.9
Value for Money8.6
Food and Beverage8.6
Overall Experience9.1

Select topics to read reviews

B
Bren
Verified booking
Standard Room
Stayed in Jun 16, 2025

"Suitable for quirky personalities."

8.0

We stayed in the Impossible Motel, the Labyrinth room. The location is excellent, with shops, bars, restaurants etc available as soon as you exit the front door. The walk to the hotel from where we parked took only 6 minutes. Two negatives for the room. 1. The room is underground and it smells musty and damp and it’s quite strong. There are already diffusers in the room but they don’t help. Bring your own air fresheners. 2. Even with all the lighting options on, it’s very dim. The missus struggled to get ready while using the mirror. We did locate all the lights and they weren’t enough for certain circumstance. General info. This is the room with the bed suspended from the ceiling on chains. The chain links are welded so the bed doesn’t swing, for those of you who wondered, I did. When needing light for any useful purpose, the room is quite cosy. The floors are bare paving though and while slippers are provided, I would advise bringing your own. Most of the ceilings are low, I’m 6ft and had to stoop much of the time. The bathroom has 2 baths side-by-side so you and your partner can bath next to each other while sharing a drink. We made use of that. Despite the negatives, it was quirky and while we’d stay again in the hotel, we’d likely try another of the room options, but if the Labyrinth Room was the only one available, we’d take it again.

Helpful?
K
Kate
Verified booking
Standard Room
Stayed in Jun 3, 2025

"Exceptional"

10.0

Beautiful and unusual hotel! We had such fun

Helpful?
C
Christian
Verified booking
Standard Room
Stayed in May 24, 2025

"Excellent"

8.0

Interesting and eclectic hotel in an ideal location in the wonderful city of York. Parking was a challenge though, and warnings about street noise were warranted. not recommended for anyone with accessibility challenges.

Helpful?
W
William F
Verified booking
Standard Room
Stayed in Apr 12, 2025

"No lo recomiendo. "

6.0

El lugar céntrico. No tiene ascensor y son muchas escaleras. Servicio genial, pero la habitación súper pequeñas, ni las maletas se pueden abrir, baño súper pequeños, en realidad no se lo recomiendo a nadie.

Helpful?
C
Christopher
Verified booking
family
Standard Room
Stayed in Apr 6, 2025

"Exceptional"

10.0

I personally loved the motel, unfortunately it was too dark for the wife. The noise from the bar/club was loud, but not bad enough to worry about. Location is amazing. Lots near by .

Helpful?
S
Simon
Verified booking
Standard Room
Stayed in Mar 27, 2025

"Not luxury for thenprice"

6.0

Small room, stuffy after taking a bath. The hotel lacks the luxury you’d expect for this price tag.

Helpful?
P
Paula
Verified booking
Standard Room
Stayed in Mar 24, 2025

"Impossible not to love this hotel"

10.0

Beautiful, quirky hotel slap bang in the city centre. Couldn’t get a better location. Staff were extremely helpful & polite. Would definitely recommend a stay here.

Helpful?
M
Michael
Verified booking
Standard Room
Stayed in Feb 23, 2025

"Exceptional"

10.0

Our 3rd time staying, great customer service and a great place!

Helpful?
F
Frederich
Verified booking
Standard Room
Stayed in Jan 17, 2025

"Superb comfort "

10.0

Superb attention to detail. Excellent location for exploring the city. Beds and pillows were soo comfy. Though our room was small it had everything we needed. Other reviews mentioned noise from the bar above. We accidentally booked on a Tuesday night in January when that bar is shut and had no issues with noise. They offered to look after our bags when we checked out which was nice too.

Helpful?
E
Emma
Verified booking
Standard Room
Stayed in Jan 1, 2025

"Quirky & fun"

10.0

This was a really fun place to stay. Very helpful staff and lovwd the quirkyness of it all.

Helpful?