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8.8 / 10 Guest Rating

Impossible Motel

3 St. Helens Square, York, England, YO1 8QN, York, GB

Impossible Motel - main view

About the Property

Luxurious Amenities
Experience the convenience of complimentary wireless internet, concierge services, and a banquet hall. Unwind in one of the 13 air-conditioned rooms with Smart televisions, designer toiletries, and free Wi-Fi.

Dining and Entertainment
Indulge in delectable meals at Impossible Restaurant or unwind with a drink at one of the hotel's 2 bars/lounges. You can also grab a snack at the on-site coffee shop/cafe.

Prime Location
Centrally located in York, within walking distance of iconic landmarks like York Minster and Shambles. Explore the city easily with major attractions just minutes away.

Book your stay at Impossible Motel for an unforgettable experience in the heart of York.

Facilities & Amenities

Health or beauty spa nearby
Proposal/romance packages available
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Multilingual staff
Porter/bellhop
Smoke-free property

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests can access their rooms with a mobile device.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent63 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the excellent service.

Categories

Cleanliness8.6
Service9.1
Location8.9
Room Quality8.6
Amenities8.9
Value for Money8.6
Food and Beverage8.6
Overall Experience9.1

Select topics to read reviews

C
CHRIS
Verified booking
Standard Room
Stayed in Oct 8, 2023

"Good"

4.0

The hotel is very overpriced for what it is the room is very small and dark. I know I used my rewards points but was very disappointed with the hotel

Helpful?
H
Honor
Verified booking
Standard Room
Stayed in Sep 23, 2023

"Amazingly Impossible"

10.0

Had a great night at Impossible Motel, very quirky place. Room for as amazing, 4 Poster Bed and large feature fireplace, bathroom was small but functional and well designed. Had a drink downstairs in Pink, and returned back to our room through the ‘Secret Door’. Would defo stay again, as central as it gets for all of York. We where in the 1st floor near reception, looking out onto a busy high street but noise wasn’t a problem.

Helpful?
K
Katrina
Verified booking
partner
Standard Room
Stayed in Sep 22, 2023

"Exceptional"

10.0

I loved the dark inside of the hotel and the design of the hotel lighting inside. Staff we informative and very welcoming and friendly.

Helpful?
J
Jill
Verified booking
Standard Room
Stayed in Sep 14, 2023

"Fabulous hotel, great decor best location in York!"

10.0

Perfect location in York. The hotel rooms are unique and beautifully decorated in the bed is fabulous. The staff at the hotel is extraordinarily helpful and made first day that much better. If and when we come back this is the only place we will stay!

Helpful?
K
Kelly
Verified booking
Standard Room
Stayed in Aug 1, 2023

"Perfect if you like something a little different "

10.0

The hotel was fantastic. Quirky, unusual and atmospheric. The staff were all so friendly and helpful - we were even allowed a look at some of the empty rooms to consider for our next trip. The descriptions are true to life which we appreciated when booking - the toilets/showers are a little less private than other hotels but we were well aware of that before our stay. The location was perfect, right in the centre of York but we didn’t find it too noisy - perhaps because our stay was on a Sunday night. We used the YourParkingSpace app to find cheap parking about 10mins walk away.

Helpful?
A
Andrew
Verified booking
Standard Room
Stayed in Jul 17, 2023

"Exceptional"

10.0

Clean hotel in a good location.

Helpful?
R
Rachel
Verified booking
partner
Standard Room
Stayed in Jul 5, 2023

"Exceptional"

10.0

Lovely hotel and fab room

Helpful?
B
Brian
Verified booking
partner
Standard Room
Stayed in Jun 17, 2023

"Excellent"

8.0

Very quirky hotel, very clean, very strange reception area, pitch black with orange lights, room had no windows but amazing bathroom with free standin bath.

Helpful?
V
Vicky
Verified booking
Standard Room
Stayed in May 31, 2023

"Gem of a hotel in the heart of York!"

10.0

Absolutely fabulous hotel, with excellent customer service which is rare these days. On arrival we were greeted, and checked in with ease. We were allowed to choose our own soap from Lush which was very fun. The hotel, and room were impeccably decorated, in a moody dark aesthetic. We had the larger of the two hot tub suites, it was a generous sized room, a king size bed, and a small but adequate shower room. There were stairs up to a roof terrace with a hot tub that was outstanding. My only slight criticism is there was no small table and chairs to sit and eat/drink there which would have been nice. And the swinging sofa whist fun, wasn't that comfortable and I would have liked some normal chairs/sofa also. Overall a fabulous stay, and we would definitely book again.

Helpful?
J
Julie
Verified booking
Standard Room
Stayed in May 21, 2023

"Excellent"

8.0

We loved the hotel itself but it was a warm, busy night in York city centre and it was almost impossible to sleep due to the noise from other people outside until the early hours. The room was cosy and the bed truly wonderful. We may return at a less busy time of year.

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