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9.9 / 10 Guest Rating

Sueños Tulum

Zona Hotelera Tulum Km 8.5, Tulum, mx

Sueños Tulum - main view

About the Property

Beachfront Paradise with Endless Amenities

Luxurious Suites with Breathtaking Views
Indulge in our tropical-style suites boasting balconies overlooking the sea, complete with cozy amenities like fans and private bathrooms.

Unwind and Dine with Ease
Relax by the outdoor pool, pamper yourself with spa treatments, or join a rejuvenating yoga class. Savor delectable local cuisine at our exclusive bar and restaurant, or explore nearby dining options easily accessible by walking, biking, or driving.

Explore Ancient Wonders and Natural Beauty
Immerse yourself in history with a short drive to the Mayan ruins or delve into the lush landscapes of the Siaa Kaan biological reserve. With Cancun's airport just a stone's throw away, your dream getaway awaits at Sueños Tulum.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Business center

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Air conditioning is only available from 20:00 to 08:00. This property uses solar panels to provide electricity during the day. The credit card on file is only to guarantee the booking. The hotel will be in contact and send a payment link for your stay which is due 14 days previous to the arrival day. Remote charges require a signed Authorization form along with a valid ID.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.9
Exceptional105 verified reviews
AI Summary

Guests highly rate the beautiful location and frequently praise the friendly staff.

Categories

Cleanliness9.8
Service10.0
Location10.0
Room Quality9.8
Amenities9.8
Value for Money9.8
Food and Beverage10.0
Overall Experience10.0

Select topics to read reviews

G
GrahamgbGB
Verified booking
with friends
Standard Room
Stayed in Dec 5, 2024

"Wonder"

10.0

Everything

Nothing

Helpful?
P
P8965JFkc
Verified booking
Friends getaway
Standard Room
Stayed in Sep 24, 2024

"Vacation w friends"

10.0

The accommodations were beautiful and comfortable, food delicious, and staff was wonderful - helpful with both recommendations and reservation assistance. This was a trip with friends - but resort would be great for couples as well. Highly recommend!

Helpful?
S
SergiousUS
Verified booking
family with young children
Standard Room
Stayed in Aug 10, 2024

"Exceptional"

10.0
Helpful?
M
molliem580
Verified booking
Family
Standard Room
Stayed in Jul 23, 2024

"Exceeded Expectations!!!"

10.0

Planned this trip to surprise our son for his 21st Birthday. We had a wonderful stay!! The staff, accommodations and food were excellent. The breakfast, which is included, was a bonus. Safe, clean and delicious!! We will be back. Thank you again for your hospitality!!

Helpful?
R
ryanhO7788FE
Verified booking
Couples
Standard Room
Stayed in Jun 22, 2024

"Stay at this special place"

10.0

Suenos 𝕋𝕦𝕝𝕦𝕞 is a special place. We received personalized service on par with 5-star resorts, in a relaxed environment with beautiful views, and the values of an eco resort. Our room had a postcard view and a memorable design. The food was fantastic and we ate most of our meals on site without FOMO. (Also, it was quiet - the nightlife is far enough away that we did not hear any of the music, but close enough that it’s only minutes from the parties.) One example of the extraordinary service was on our trip home. We had a problem with our flight home and the staff went above and beyond to make sure we could keep our room and they arranged for an amazing taxi driver to take us to the airport at 2:30am on short notice. Bottom line, if you are looking for a relaxed resort in 𝕋𝕦𝕝𝕦𝕞 stop looking and stay here.

Helpful?
N
N1431PZsarahs
Verified booking
Family
Standard Room
Stayed in Jun 21, 2024

"Great family hotel"

10.0

We stayed for 2 nights and had a wonderful stay! Great staff and very clean. We will be recommending them to friends and family. The beach was gorgeous and well cared for. The food is delicious and drinks very refreshing. Our favorite part was breakfast!

Helpful?
D
deberahs2018usUS
Verified booking
Couples
Standard Room
Stayed in Jun 5, 2024

"Great Hotel and Staff"

10.0

Lovely hotel and great staff. This is our second time staying at Suenos, we stayed here in 2014 as well. The staff is so welcoming and the service is top notch. The food is delicious, be sure to try the guacamole and ceviche. The rooms are very comfortable and it’s nice having A/C at night. We look forward to returning soon!

Helpful?
A
AgnieszkachCH
Verified booking
young couple
Standard Room
Stayed in May 19, 2024

"You just must go there!"

10.0

Wonderful quiet hotel, excellent, tasty and very fresh breakfast served by very nice staff. Beautiful very clean beach with more than enough shadow. Comfy places on the beach. The rooms are highly original in design and layout. We were on the top floor and felt like in a tree house. Very nice and helpful staff with a proactive attitude. Seem to enjoy their jobs.

Helpful?
D
DietrichgbGB
Verified booking
young couple
Standard Room
Stayed in Apr 16, 2024

"Exceptional"

10.0

Beautiful jungle style, stunning private beach & great location. The staff were so friendly, very polite & helpful. The breakfast was excellent every day. We had a stunning view of the beach & sea from our room, woke up to a sunrise every morning. Very quiet part of the hotel area aswel but within walking distance to the restaurants & bars.

Helpful?
R
RachelusUS
Verified booking
with friends
Standard Room
Stayed in Mar 17, 2024

"Very nice place to stay would go back."

8.0

very clean, great staff, beautiful beach, peaceful property, awesome breakfast.

Ac not strong enough felt hot in room at night. Uncomfortable bed.

Helpful?