Mario's International Spa, Hotel & Restaurant

Needs a huge renovation.

The ambience was amazing. The staff and environment was awesome. Ask about the history.

There were minor repairs/upkeep that would make a big difference

Beautifully Decorated.. Great staff

Thin walls.. you can absolutely hear others conversation in the next room

The hotel is such a hidden gem, everything was connected on the inside so you didn’t need to walk outside, but everything was still spaced out enough to walk through the restaurant to the spa, which helped since it was cold as ever.

When we’re booking a massage for the spa, it wasn’t explained once we confirmed the booking for the room and spa that we needed to arrive by a certain time because the spa closes. We made it just in time for my moms to make it to her birthday massage but was unaware we needed to hurry to the jacuzzi spa ourselves. We missed out on the jacuzzi spa experience but we will be better prepared whenever we return

I have never stayed at Mario’s before, but your lodging is absolutely five star!!

Do not change a thing, quite lovely experience

Location was great for the event I was attending nearby. A quick 5 min drive. The town had everything one needs on the road, including EV charging nearby. The hotel itself was a bit dated inside but quiet, clean, and comfortable. Staff was helpful and very friendly.

The hotel still uses "old school" keys for the doors. Electronic locks and card keys would be a great upgrade.

The decor was quirky but we found that fun. The room was very clean, but a little dated (which is fine). The shower was good and beds were very comfy. Close to the wineries and Chagrin Falls.

fantastic

nothing