Toby Carvery Exeter M5 J30 by Innkeeper's Collection

The staff were very helpful and friendly

It was so hot in the corridors and room

Ease of location Excellent value

Rooms a bit dated

Location

Unfortunately picked one of the hottest days of the year (ever) to stay in a room without air conditioning! Even with a fan provided and windows open it was impossible to get a comfortable nights sleep! Staff were also rude and unhelpful at breakfast to round off an unpleasant experience

The room had no air conditioning and was so hot despite having a fan! The room smelt so bad we had to go to the shop and get a room spray! The bed was quite hard and uncomfortable Room doesn’t look like the pictures advertised

Really lovely helpful staff. Spacious and very clean room. Excellent value for money.

After a 5 hour drive from South Yorkshire, we burst into the pub being ourselves, our energy was matched immediately! We were made to feel like we were at home by every single member of staff. A HUGE special mention to Sydney and Ellie in the bar. Also the young guy with dark hair, didnt catch his name though, Louis in the Kitchen and the fabulous Chris. All of whom i plan on keeping in touch with! We had many conversations, laughs and they all really saved the day when our plans fell through. Thank you all so much for being you! Each one of you, even the ones who ive not named, are a credit to the company! Thank you, thank you, thank you for making the last 48 hours some of the best! We will 1000% be making a return trip! The room was clean and comfortable and the air flow was manageable even in the heat. Housekeeping were extremely polite and didn't disturb us as they were cleaning. Cannot fault the food, there are plenty of options and its always fresh. Overall an amazing trip!

Cannot fault anything!

Rooms were clean in good decorative order and decent size

N/A

Ample parking which is Free,

Rooms do not offer aircon, windows are limited to opening about five inches- sweltering heat The carvery appeared to have been there for sometime, dried meat and overcooked.

Very nice, lovely rooms, staff were very helpful and welcoming