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8.5 / 10 Guest Rating

El Roble Hotel

Avenida 3 entre calles 2 y 4 Colonia Magisterial, Bacalar, mx

El Roble Hotel - main view

About the Property

Luxurious Accommodation
El Roble Hotel in Bacalar offers elegantly designed rooms with modern amenities including flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature a charming terrace for a relaxing outdoor experience.

Convenient Facilities
Guests can enjoy complimentary WiFi and private parking during their stay. The hotel also provides safety deposit boxes for added security, ensuring a worry-free visit. The 24-hour front desk staff are fluent in English and Spanish, offering assistance whenever needed.

Accessible Location
Situated just 33 km from Chetumal International Airport, El Roble Hotel is easily reachable for travelers. Don't miss the chance to experience comfort and convenience at our hotel in Bacalar.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests

Important Information

Check-in & Out

Check-in
Check-out12:30 PM

Property Notes

To guarantee your reservation, hotel staff will contact you for confirmation. It is important to clearly indicate the telephone number for contact and indicate that the check-in time is 14:00 hrs. at 3:00 p.m., Quintana Roo timezone. In case you need to make the entry on a different schedule, it will be essential to contact the hotel through the Booking platform. In case of not communicating, the hotel reserves the right to cancel the room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.5
Excellent110 verified reviews
AI Summary

Guests highly rate the friendly and attentive staff and frequently praise the good value for money.

Categories

Cleanliness7.9
Service9.4
Location7.9
Room Quality7.3
Amenities8.9
Value for Money8.8
Food and Beverage8.9
Overall Experience8.9

Select topics to read reviews

E
ElmausUS
Verified booking
with friends
Standard Room
Stayed in Jun 22, 2023

"relaxing"

8.0

service

Helpful?
T
TaniamxMX
Verified booking
review category business travellers
Standard Room
Stayed in May 23, 2023

"Superb"

9.0

Staff are incredibly and the installation was very comfortable

Helpful?
Y
YuvalilIL
Verified booking
young couple
Standard Room
Stayed in May 16, 2023

"Superb"

9.0
Helpful?
T
TomasczCZ
Verified booking
with friends
Standard Room
Stayed in Apr 18, 2023

"Good"

7.0

location, parking, free coffee and buiscits

rooms stated it has a terrase, which was not true; extra charge for paying with card (also not mentioned on booking)

Helpful?
D
DouglasusUS
Verified booking
young couple
Standard Room
Stayed in Apr 13, 2023

"Very good"

8.0
Helpful?
I
InesbeBE
Verified booking
young couple
Standard Room
Stayed in Apr 7, 2023

"Great place to stay!"

10.0

Very nice hotel. Friendly staff. Big room. Bed was very big and soft. Good wifi. Located 10min walk out of the citycenter. For us it was great.

Airco is a bit loud at night.

Helpful?
V
VillemxMX
Verified booking
review category business travellers
Standard Room
Stayed in Apr 5, 2023

"Exceptional"

10.0

Good location, peaceful, nice and spacious and clean rooms

There was some confusion about the final prize when we arrived.

Helpful?
J
JoseusUS
Verified booking
family with young children
Standard Room
Stayed in Apr 4, 2023

"Friendly staff cozy place"

10.0

Super friendly staff, cosy and comfortable place. Parking lot available.

Not a big issue but cleaning staff forgot to clean the room by the time we arrived. But they cleaned it up very well in no time.

Helpful?
A
ArieilIL
Verified booking
with friends
Standard Room
Stayed in Apr 1, 2023

"Graet hotel for graet value!"

9.0

we came for a puddle surf session in the lagoon only for one night and it was exactly what we were looking for! great value for money, excellent facilities, comfort beds and in a quiet location

location is a bit far but the center of the city is 15 mins by walking

Helpful?
S
SuecaCA
Verified booking
solo traveller
Standard Room
Stayed in Mar 22, 2023

"It was a clean, comfortable and safe place to stay. Simple, but had everything I needed including safe parking for my mo"

9.0

No hooks or hangers for clothes.

Helpful?
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