The Ram Inn

Definitely not a 4* hotel

Mis sold as room wasn't in Ram Inn, was over the road at Brandon Hotel. Awful place. Room is stark & dreary, no pictures hung Like staying in a hostel Dirty windows, that don't close Cob webs everywhere especially on windows, around bed, spiders in corners of room Large cracks in wall that look structural No soundproofing - woken at 6 every morning, next door showering Bedding dark & dreary, not clean looking, stain on top No suitcase rack No furniture to put the kettle on Nothing in bathroom to put washing bags on One towel for 2 people and that was dirty

We stopped across the road at the bendon hotel thay are still doing it up

The ram is a hotel for people that is down onthere luck

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I arrived at the hotel only be told that the hotel was fully booked. I arrived by train and was told there was space at a different hotel "down the road" but this could only be reached by car. I do appreciate that they found me alternative accommodation and drove me to the alternative hotel but once I was there I was completely stranded in terms of getting back to Brandon Station since I didn't have a car, there's no Uber nearby and there isn't really public transport between mundford and Brandon except for a bus that runs once a day. I purposely booked the ram since it was walking distance to the train station. I contacted 5 different taxi companies in a panic in order to get a lift to the train station and not a single company had an available driver at the time I needed, which was just before 6am for my pre booked train back to London. The only reason I managed to get back was because of the kindness of someone I met. If you're going to be staying at this hotel I would recommend arriving by car in case something like this happens to you. But honestly I think I would recommend you staying at one of the other nearby hotels instead to avoid the hassle I went through.

The manager is a very nice person and exceptional customer service provided.

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Nothing

Disgusting service, we travelled 5 hours to stay here for a wedding the next day, we stopped at services to eat and I read an email telling me they cancelled our booking as they overbooked, said they tried to call but I did not receive a call and my phone is connected to my car! When we spoke on the phone the lady said it was because the people who stayed the night before wanted to extend their stay, no thoughts about those who have booked months ago and paid! Very unprofessional and should not be allowed to keep doing this, there was another couple who travelled from Spain and had the same issue...

Stayed at the large house opposite. Very old property loads of character

Difficult to get in. Probs with key and lock. Only negative.

Good value. Clean. Room was neatly renovated with basic facilities but everything our family of 5 needed. We had expected some noise as thought we would be above hotel but our room was across the road in Brandon House which was nice and quiet and had plenty of room for parking. Staff were friendly.

We were very happy with everything :-) Some people might have issue with stairs but was not a problem for us. I don’t think there was a lift but I didn’t go looking.