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7.7 / 10 Guest Rating

Hotel Cisne

Av. de las Americas Amazonas y Remigio Crespo, Cuenca, ec

Hotel Cisne - main view

About the Property

Convenient Location
Located in Cuenca, Hotel Cisne is just a stone's throw away from major attractions like Pumapungo Museum and Tomebamba River, making it the perfect base for exploring the city.

Comfortable Accommodation
Our rooms are equipped with modern amenities such as flat-screen TVs, free WiFi, and private bathrooms with complimentary toiletries. Some rooms even offer stunning city views for a truly memorable stay.

Exceptional Services
Enjoy a delicious continental breakfast every morning, unwind at the bar or snack bar, and take advantage of our 24-hour front desk for all your needs during your stay.

Ready to experience the best of Cuenca? Book your stay at Hotel Cisne now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
24-hour front desk
Restaurant
Family rooms
Pets allowed
Laundry
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out02:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.7
Very Good52 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness5.8
Service9.2
Location9.3
Room Quality6.7
Amenities6.8
Value for Money7.7
Food and Beverage7.8
Overall Experience8.4

Select topics to read reviews

T
Thalia KarolinadoDO
Verified booking
family_with_children
Standard Room
Stayed in Dec 28, 2025

"Agradable, si volvería"

9.0

Si me gustó todo

No me gustó es un mal olor que sale de los baños

Helpful?
A
AlbertoecEC
Verified booking
couple
Standard Room
Stayed in Dec 14, 2025

"Good"

2.0
Helpful?
R
RedrovanecEC
Verified booking
family_with_children
Standard Room
Stayed in Nov 28, 2025

"Exceptional"

10.0
Helpful?
D
DenisecEC
Verified booking
family_with_children
Standard Room
Stayed in Nov 15, 2025

"Good"

5.0
Helpful?
G
GustavoecEC
Verified booking
solo_traveller
Standard Room
Stayed in Nov 12, 2025

"Diana muy amable"

8.0

Diana una persona muy amable, buena comunicación, buenas referencias.

Sin comentarios. Todo bien.

Helpful?
V
Vera MoncayoecEC
Verified booking
family_with_children
Standard Room
Stayed in Nov 7, 2025

"Pésimo"

1.0

Nada! Todo pésimo

La limpieza, la seguridad, la ubicación, las instalaciones, el baño todo estuvo pésimo, abandoné el hotel a las 2 horas de haber llegado y tuve que buscar otro lugar, no me reembolsaron el dinero, eso se perdió

Helpful?
B
BarciaecEC
Verified booking
family_with_children
Standard Room
Stayed in Nov 5, 2025

"Excelente confort y servicio."

10.0

Las instalaciones son nuevas, limpias y cómodas. Esta cerca de todo. El desayuno es delicioso.

Helpful?
H
HeydiecEC
Verified booking
extended_group
Standard Room
Stayed in Nov 5, 2025

"Exceptional"

9.0
Helpful?
R
Robert Massuh ecEC
Verified booking
solo_traveller
Standard Room
Stayed in Nov 5, 2025

"Excellent"

8.0
Helpful?
W
WebsterecEC
Verified booking
family_with_children
Standard Room
Stayed in Nov 4, 2025

"Estancia agradable"

8.0

La amabilidad del personal 10/10

Las instalaciones parecen antiguas , aunque habían ciertas actualizaciones en el baño, los tvs eras muy lentos , habían cajones que eran muy antiguos con olor a humedad

Helpful?
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