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7.7 / 10 Guest Rating

Hotel Cisne

Av. de las Americas Amazonas y Remigio Crespo, Cuenca, ec

Hotel Cisne - main view

About the Property

Convenient Location
Located in Cuenca, Hotel Cisne is just a stone's throw away from major attractions like Pumapungo Museum and Tomebamba River, making it the perfect base for exploring the city.

Comfortable Accommodation
Our rooms are equipped with modern amenities such as flat-screen TVs, free WiFi, and private bathrooms with complimentary toiletries. Some rooms even offer stunning city views for a truly memorable stay.

Exceptional Services
Enjoy a delicious continental breakfast every morning, unwind at the bar or snack bar, and take advantage of our 24-hour front desk for all your needs during your stay.

Ready to experience the best of Cuenca? Book your stay at Hotel Cisne now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
24-hour front desk
Restaurant
Family rooms
Pets allowed
Laundry
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out02:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.7
Very Good52 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness5.8
Service9.2
Location9.3
Room Quality6.7
Amenities6.8
Value for Money7.7
Food and Beverage7.8
Overall Experience8.4

Select topics to read reviews

B
BethusUS
Verified booking
solo_traveller
Standard Room
Stayed in Oct 22, 2025

"Low cost, but don’t think you can sleep late."

5.0

Good location, near the tram line and many bus stops. The hotel is clean, though basic.

Noisy—the bathroom vent is to the inside hallway, beside the talking elevator, and an open hole to floors above and below. The hard surfaces bounce the sound. No breakfast until 8am, or 8:30a Never have change at the desk —I stopped having breakfast because paying got to be a hassle Alarm (fire?) goes off at least once a day, accidentally. It doesn’t last long, usually, but it can be 3-4 times a day. Three Power outages while I was here. Construction work was LOUD and started at 7am 6 days a week. They only cleaned the room 5 out of 6 days.

Helpful?
M
Mónica AlejandraecEC
Verified booking
solo_traveller
Standard Room
Stayed in Oct 13, 2025

"Excellent"

8.0
Helpful?
C
CaizaecEC
Verified booking
solo_traveller
Standard Room
Stayed in Sep 17, 2025

"Exceptional"

10.0

Todo

Helpful?
C
carlosecEC
Verified booking
solo_traveller
Standard Room
Stayed in Sep 13, 2025

"Exceptional"

9.0
Helpful?
C
CarlosecEC
Verified booking
family_with_children
Standard Room
Stayed in Sep 10, 2025

"Good"

1.0

No pudimos alojarnos porque no tuvimos respuesta del hotel no través de booking no por medio del teléfono publicado

Helpful?
G
GUIDO
Verified booking
Standard Room
Stayed in Sep 8, 2025

"Excellent"

8.0

Me gusto el desayuno ..no tanto el cuarto pero en general esta bien

Helpful?
Y
Yiftah DavidilIL
Verified booking
solo_traveller
Standard Room
Stayed in Sep 4, 2025

"Excellent"

8.0
Helpful?
V
ValenciaecEC
Verified booking
family_with_children
Standard Room
Stayed in Sep 1, 2025

"Very Good"

7.0
Helpful?
M
martinez velezecEC
Verified booking
solo_traveller
Standard Room
Stayed in Aug 23, 2025

"Exceptional"

10.0

Trato amable y cordialidad

Demora en la recepción al entregar llaves y retirar las mismas.

Helpful?
M
MaydaecEC
Verified booking
solo_traveller
Standard Room
Stayed in Aug 12, 2025

"Descanso"

8.0

La limpieza

El desayuno muy básico

Helpful?
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