Kula Maya Boutique Hotel and Spa

Todo lo que se refiere al servicio del Hotel, es excelente, su personal muyyyy amable y profesionales. Con respecto al servicio de restaurante, que ya no es responsabilidad del Hotel, ya que es otro consesionario, es pésimo el servicio, tenían personal nuevo y creo no lo entrenan debidamente, que no es culpa del personal, si no del gerente, dueños o bien el encargado(no todas las empleadas aclarando) que no las entrenan bien y las ponen a dar servicio sin conocimiento total del menú, la cocina muyyyy tardará para servir( igual falta más gente ahí, solo estaba una persona para todo el comedor) . El personal de los masajes, limpiezas etc etc, excelentes y muy buen trabajo, todas lideradas por Isabella.

Este hotel tan solo por su hermosa vista al lago y los volcanes vale la pena, pero además el personal es muy atento y amable. Excelente opción para descansar y disfrutar del paisaje.

Excelente experiencia, personal muy amable y la vista excelente.

awesome boutique waterfront hotel with great restaurant, located right in unique san marcos and a very short walk from a beautiful nature preserve (swimming and cliff diving!), tons of eateries, laundrey services, yoga classes, massage parlors, activity providers (para gliding, atv trips, etc), etc. … HIGHLY recommend!

Beautiful property, friendly staff, great location, delicious restaurant and bar on property. 10/10 would recommend to anyone!

The hotel has amazing views and it’s really accesible from the San Marcos port. A really quiet and beautiful spot

We really enjoyed our three day stay at Kula Maya. The dome tent that we were in was so beautiful and faced the pool and the water perfectly to see both sunrise and sunset. The views were breathtaking, the room was comfy, and had everything we needed for yoga, relaxing by the pool, and eating delicious food. The staff was helpful and reserved a private guide who took us to Chichicastenango for a day trip. We enjoyed the Tofu Bhan Mi , The breakfast and some of the nice bowls that were on the menu. Staff was very attentive. We did hear some noise from the area however there are earplugs in the room and it did not bother us.

I love this beautiful hotel. The views are amazing here but the FOOD 100000/10. Omg the best food I ate in Guatemala. The staff was so friendly and so kind. I can’t wait to go back.

We really enjoyed our three day stay at Kula Maya. The dome tent that we were in was so beautiful and faced the pool and the water perfectly to see both sunrise and sunset. The views were breathtaking, the room was comfy, and had everything we needed for yoga, relaxing by the pool, and eating delicious food. The staff was helpful and reserved a private guide who took us to Chichicastenango for a day trip. We enjoyed the Tofu Bhan Mi , The breakfast and some of the nice bowls that were on the menu. Staff was very attentive. We did hear some noise from the area however there are earplugs in the room and it did not bother us.

The property was beautiful . The room had a tree inside of it that the wall and ceiling was built around. Unfortunately it rained and the entire floor including parts of the bed, desk and carpet were completely soaked. The room also had a glass ceiling/skylight that opened to an atrium where construction was taking place. I was not able to use the room with any privacy because there were multiple people on the roof that could see directly to the bed area. The balcony was just above the outdoor dining area so again no privacy.