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8.5 / 10 Guest Rating

Hotel - Museo Xibalba

Merle Green 9, La Cañada, Palenque, mx

Hotel - Museo Xibalba - main view

About the Property

Central Location in Palenque
Xibalba Hotel is perfectly situated in central Palenque, just 8 km from the renowned Palenque Archaeological Zone. Explore the rich Mayan history while staying at our vibrant hotel.

Authentic Mexican Dining
Indulge in the flavors of Mexico at Don Carlos restaurant located in our lobby. Savor traditional Mexican cuisine while surrounded by a welcoming atmosphere. Don't forget to try our refreshing drinks and cocktails at the bar.

Convenient Amenities
Our spacious rooms feature simple yet traditional décor, equipped with modern amenities like free Wi-Fi, cable TV, and ceiling fans. Enjoy complimentary toiletries, a hairdryer, and bottled water in each room for your comfort.

Experience the essence of Palenque at Xibalba Hotel. Book now for an unforgettable stay immersed in culture and comfort.

Facilities & Amenities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that the property is completely nonsmoking. Any guest found smoking inside rooms or anywhere on the premises will be fined.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.5
Excellent68 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness7.0
Service9.9
Location10.0
Room Quality7.9
Amenities8.9
Value for Money8.9
Food and Beverage6.0
Overall Experience9.4

Select topics to read reviews

T
TravisusUS
Verified booking
couple
Standard Room
Stayed in Dec 30, 2025

"Don’t stay here. Lots of other hotels in the area. This is a 1.5 star hotel (being generous)."

3.0

There is nothing nice about this hotel except the location. The neighborhood is genuinely lovely. Great restaurants, excellent vibe, centrally located, wonderful for walking around. Just walk around and keep walking. Walk right past the Museo Xibalba Hotel and stay literally anywhere else.​​​​​​​​​​​​​​​​

We arrived the afternoon of Christmas Eve. The hotel was empty. And yet they still banished us to the annex building down the street; our four-night stay apparently didn’t qualify us to stay in the main hotel. Our room featured openings to the outside and hallway. Screens, no glass or shutters. Very breezy. We had to enjoy every hallway conversation at all hours. The annex also houses laundry facilities and staff who begin at 5am with competitive yelling and loud music. The hot water had been claimed by the washing machines. We had cold showers but clean towels. Now, the “excellent” included breakfast. Every morning felt like the hotel had just discovered the concept of breakfast, which is strange because the restaurant is open to the public. Day 1: “There is no menu.” We ate whatever scraps appeared. Day 2: A menu! We showed our room key, ordered one of the 5 options, and finished. Then someone came pounding on our door demanding payment for items that weren’t included. Nobody mentioned this. Day 3: No menu. Stale bread, sad fruit, lukewarm brown water.

Helpful?
T
TheacaCA
Verified booking
solo_traveller
Standard Room
Stayed in Nov 28, 2025

"Perfect stay while enjoying Chiapas tours and sites."

9.0

A restaurant on site. Fresh linens daily. Hot water. Great wifi. A beautiful, artistic neighbourhood 3 min from ADO station where all tours and transport are available. Museum reproductions were amazing! Art studio on site. Artist/Owner is a wonderful and wise man. Loads of restaurants within 2 blocks. Everything you need.

Party noise in town all Saturday night was fun for someone else. One staff member was inattentive, while the rest were excellent.

Helpful?
M
MonikaczCZ
Verified booking
extended_group
Standard Room
Stayed in Nov 9, 2025

"Exceptional"

10.0

Ubytování je v blízkosti autobusového terminálu a nedaleko centra. Je dobře značené. Personál je příjemný. Během pobytu lze využívat pitnou vodu zdarma. Postele jsou pohodlné a v místnosti je nábytek vhodný pro odložení zavazadel.

Okna netlumí zvuky z ulice, nicméně během našeho pobytu po půlnoci hudba z vedlejších restaurací utichla.

Helpful?
P
PiedrausUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 24, 2025

"Excellent"

8.0

Location

Helpful?
N
NicolasusUS
Verified booking
family_with_children
Standard Room
Stayed in Sep 30, 2025

"Exceptional"

10.0
Helpful?
N
NicolasusUS
Verified booking
family_with_children
Standard Room
Stayed in Sep 30, 2025

"Exceptional"

10.0
Helpful?
S
SilvestremxMX
Verified booking
family_with_children
Standard Room
Stayed in Aug 16, 2025

"Exceptional"

10.0

La limpieza

Helpful?
K
KeatmyMY
Verified booking
solo_traveller
Standard Room
Stayed in Aug 14, 2025

"Exceptional"

9.0
Helpful?
A
ArlettmxMX
Verified booking
extended_group
Standard Room
Stayed in Aug 4, 2025

"Exceptional"

9.0

Hotel sencillo con todo lo necesario. Súper cerca de la estación de ADO y a unos 20 minutos en taxi de la estación del tren maya. Las instalaciones son limpias e iluminadas. La habitación tenía todo lo necesario para una estancia corta. El hotel tiene un restaurante donde ofrece desayunos sencillos pero bien hechos. En los alrededores del hotel hay varios sitios para comer, y a unos 10 minutos caminando hay un súper mercado.

Que tal vez se incluyera algún paquete con desayuno para no perder tiempo en la mañana antes de recorrer.

Helpful?
A
ADRIANusUS
Verified booking
family_with_children
Standard Room
Stayed in Jul 10, 2025

"Exceptional"

9.0
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