Westbury

Absolutely shocking!

Absolutely shocking!! The room was full of mould and damp! We had to leave after 10 minutes because I couldn’t breathe and we had to stay somewhere else for £65 as it was last minute! The bedding was full of hair and stains, the people who worked there didn’t care

Located near to beach

Poor infrastructure

Nothing

The place was filthy, no heating, radiator was rusty and dirty, Stunk of stale smoke Door was not secure

Nothing

Everything, appearance's are everything, the outside needs a makeover, the windows are filthy, you then walk in to an absolutely awful smell and dust everywhere, on tables, on shelves the lot, definitely wouldn't recommend

The location of the property was close to the Blackpool front

There was no staff around the whole weekend we were there. The property unfortunately smelt really bad, the best I can describe it was wet dog, or dog urine. We also were in the room next to what we believe to be the owner because they were very loud both 2 nights we stayed from 9.30pm -12:30am effing and Jeffing about other residents, it was totally unprofessional and family had stayed at this place before and I have seen the staff and they have a ‘distinctive’ voice. They also were doing the same at 7:45am -9am both Saturday and Sunday morning which woke us up. So not only did they prevent us going to sleep they also woke us up and our children were absolutely shattered! It was terrible to hear all the stuff they were having to say about other residents and I believe one conversation was about us. The bathroom bin was full with beer cans and used sanitary towels from previous guests. The window only had one handle and broken which was a nightmare with the storm Amy wind. The shower had mould all at the bottom of it which was all seeped into the silicone, we had half a roll of toilet paper for the whole weekend and as there was no staff around we had to go to the store to buy more ourselves. We stayed as our sister was dancing in the winter gardens competition and made the whole experience a struggle with being so tired frim the noise of staff!! Not even residents were heard just the owners. Really disappointing stay and for the money was absolutely not worth it, did not feel clean and safe for my children to stay in.

The bed was clean and fairly comfortable.

The room was very dishevelled. And it smelled like stale cigarettes, particularly in the bath room.

Staff was amazing the room was clean and smelt lovely

Nothing