Crown Regency Hotel & Towers

The staff was very friendly and professional.

There was mold in the corners of the shower. The a/c didn't cool the room. There wasn’t a breakfast buffet. I had to order off the menu and several items I wanted weren't available including orange juice.

Clean rooms.

Half the pool facilities were closed. Spa under repair

I recommend this hotel for convenience, clean and great staff. Staff was excellent. Breakfast was a la carte order from menu and good and all you can eat. Checked in at 0200 am after long flight from USA, first room had clogged shower drain and flooded the bathroom a little, but staff was prompt to move us to another room. The facility is clean and convenient to the airport and ferry port.

Pool is closed, facility is dated and needs some basic repairs.

Clean room

Our first room’s AC was not working and we waited and waste 3 hrs of stay inside a hot room before we transfered in another room but the stay after that was good

Location. The staff were very courteous and friendly.

19th floor is very dark at night when you transfer to the elevator going to the hotel rooms. Kinda creepy. Bathroom light lacks brightness.

More food option at breakfast

Neighborhood

Staff and location

Room is not tidy, bidet is not working, floor tiles broken, in short no maintenance

Excellent service. Clean.

Hotel is aged. Pool down. Was probablya 4 star hotel years ago.. Great value....but those changes aren't enough to maintain a hotel that size. No hot water was a big negative