Machiya no Yado Iroha

Wonderfully appointed room with so many amenities of drinks., toiletries, and snacks. The staff was amazingly accommodating and the room was huge, very much like a suite. It was a true treat to stay there!

Very comfy and large beds, 2 different blankets, quite big room. Location great.

I think that hot water was limited to 40 C, what is perfect for shower, but not enough for bath -it just cools down before you get in.

The hotel is located in the old town surrounded by all the beautiful traditional houses. It is about 10 mins walking distance to Lake Biwa. The lady staff who checked us in when we arrived was very professional and kind. She followed us to the public car park nearby to park our car and brought us umbrella to make sure we don't get wet as it was raining. Excellent customer service which you will not receive in big hotels! Room was spacious and clean which comes with a big and nice bathroom. We are grateful to all the staffs at the hotel who has made our stay an enjoyable one!

Amazing location, kind and helpful staff, great amenities, clean and tidy and a huge room by Japanese standards and exceptional value. It couldn’t have been better.

The room was very beautiful & modern looking with lots of amenities. Staff was very friendly and showed us around the property and explained to us everything we needed to know. The beautiful garden near the reception was freely accessible with a place for small fireworks. The surrounding area was very peaceful in the evening but lively and full of interesting shops and restaurants during the day.

It would be nice if there was one dimmer light near the bed or near the bathroom entrance that wouldn't be too bright.

Excellent room, good amenities. Excellent location close to very quaint streets.