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7.4 / 10 Guest Rating

Tien Hotel Georgetown

348, Chulia Street, Penang, George Town, my

Tien Hotel Georgetown - main view

About the Property

Rooftop Pool and Stylish Rooms
Indulge in relaxation with a rooftop pool and chic rooms in the vibrant heritage district surrounded by popular dining and nightlife spots.

Modern Interior Design and Luxury Amenities
Experience contemporary decor and top-notch amenities, including complimentary WiFi, bathrobes, and high-end toiletries for a luxurious stay.

Convenient Location and Personalized Service
Benefit from a central location near major attractions and attentive staff ready to cater to your needs and enhance your travel experience.

Book now to immerse yourself in the perfect blend of comfort and convenience at Tien Hotel in George Town!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Express check-in/check-out
Non-smoking throughout
Outdoor pool
Daily housekeeping

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please be advised that the Tourism Tax is distinct from the Penang Local Heritage Fee. These are separate charges, and further information regarding the Tourism Tax can be found through the Malaysian Immigration Department.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Mon, Mar 9, 2026 until Wed, Jun 30, 2027 A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Cozy Queen Room - Photo 1
Cozy Queen Room - Photo 2
Cozy Queen Room - Photo 3
Cozy Queen Room - Photo 4
Cozy Queen Room - Photo 5
1/5

Cozy Queen Room

Elegantly designed with a touch of ocean blue, our room evokes the feeling of gazing out over the sea, even amid the cityscape. Cozy Queen comes with a queen-size bed and an attached bathroom featuring a shower for your comfort.

17 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerBathrobe

Cozy Queen Room

Non-refundable
Room Only
20% OFF$67.38

$53.9

Includes taxes & fees
Charming King Room - Photo 1
Charming King Room - Photo 2
Charming King Room - Photo 3
Charming King Room - Photo 4
Charming King Room - Photo 5
1/5

Charming King Room

Elegantly designed with a touch of ocean blue, our room evokes the feeling of gazing out over the sea, even amid the cityscape. Charming King comes with a king-size bed, sitting area and an attached bathroom featuring a shower for your comfort.

19 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerBathrobe

Charming King Room

Non-refundable
Room Only
20% OFF$69.71

$55.77

Includes taxes & fees
Courtyard Suite - Photo 1
Courtyard Suite - Photo 2
Courtyard Suite - Photo 3
Courtyard Suite - Photo 4
Courtyard Suite - Photo 5
Courtyard Suite - Photo 6
Courtyard Suite - Photo 7
Courtyard Suite - Photo 8
Courtyard Suite - Photo 9
Courtyard Suite - Photo 10
Courtyard Suite - Photo 11
Courtyard Suite - Photo 12
Courtyard Suite - Photo 13
Courtyard Suite - Photo 14
Courtyard Suite - Photo 15
Courtyard Suite - Photo 16
Courtyard Suite - Photo 17
Courtyard Suite - Photo 18
Courtyard Suite - Photo 19
Courtyard Suite - Photo 20
Courtyard Suite - Photo 21
Courtyard Suite - Photo 22
Courtyard Suite - Photo 23
Courtyard Suite - Photo 24
Courtyard Suite - Photo 25
Courtyard Suite - Photo 26
Courtyard Suite - Photo 27
Courtyard Suite - Photo 28
1/28

Courtyard Suite

Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite has parquet floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as tumble dryer. The unit has 1 bed.

45 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerBathrobe

Courtyard Suite

Non-refundable
Room Only
20% OFF$64.23

$51.38

Includes taxes & fees

Guest Reviews

7.4
Very Good145 verified reviews
AI Summary

Guests highly rate the centrally located and frequently praise the clean rooms.

Categories

Cleanliness6.8
Service7.3
Location7.8
Room Quality6.8
Amenities7.3
Value for Money7.8
Food and Beverage7.8
Overall Experience7.3

Select topics to read reviews

N
NareshkumarmyMY
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Very Good"

7.0
Helpful?
B
Bosco LeemyMY
Verified booking
couple
Standard Room
Stayed in Jun 13, 2026

"Exceptional"

10.0
Helpful?
A
AnnabelnlNL
Verified booking
couple
Standard Room
Stayed in May 15, 2026

"Good"

1.0

Wij kwamen aan bij het hotel, en moesten 15 minuten buiten wachten omdat er geen personeel aanwezig was. Dit terwijl we binnen de uren van de check-in waren aangekomen. Later werd er door iemand opengedaan die voor het bedrijf ernaast werkt. Binnen hebben we nog 5 minuten gewacht tot er eindelijk iemand kwam. We kregen het pasje in ons hand gedrukt en mochten het verder zelf uitzoeken. Toen we de kamer binnen kwamen zagen we gelijk dat de kamer supper klein was (dit zag er niet zo uit op de foto’s). Badkamer en kamer is eigenlijk ook gewoon 1 ruimte wat afgesloten wordt door een gordijn ( die ook nog eens doorschijnend is). Wij wouden terug naar de receptie om te vragen waarom de kamer niet overeen kwam met de foto’s. Maar tot onze verbazing was er gewoon weer niemand. Daarom besloten wij om maar even een rondje te lopen, hierdoor kwamen wij erachter dat het zwembad ook niet eruit ziet als op de foto’s. Het was klein en vies. Een kwartier later hebben we gelijk uitgecheckt en een ander hotel opgezocht. Personeel kon ook geen engels dus ging bellen met de baas, daar was overigens ook niet normaal mee te communiceren. Ze bleef hameren op dat dit echt de kamer was die we geboekt hadden. Wij zijn weggegaan en hebben verder niks meer gehoord van ze. We hopen nog iets van een vergoeding terug te krijgen, maar ben bang dat we ons geld hebben weggegooid. Erg zonde

Helpful?
I
ishrafmyMY
Verified booking
couple
Standard Room
Stayed in Apr 27, 2026

"Very Good"

7.0
Helpful?
A
Adly IzmirmyMY
Verified booking
couple
Standard Room
Stayed in Apr 10, 2026

"Convenient"

9.0

Location

Pool not working

Helpful?
D
DanielusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 4, 2026

"Excellent"

8.0

Location, secure entry.

Check -in process...no front desk service when I arrived couldn't get into building.

Helpful?
J
JonathanauAU
Verified booking
couple
Standard Room
Stayed in Mar 17, 2026

"Cheap but a little disappointing"

7.0

Location

The photos were carefully chosen to look better than it actually was. There was no door on the toilet and it was separated by a curtain.

Helpful?
M
MicheleitIT
Verified booking
couple
Standard Room
Stayed in Mar 12, 2026

"O"

8.0

O

O

Helpful?
M
MartaesES
Verified booking
couple
Standard Room
Stayed in Sep 29, 2025

"Hotel correcto y centrico, pero en un calle ruidosa, si quieres descansar mejor ve a otro"

7.0

El hotel es correcto en una zona centrica, la habitación es de buen tamaño y esta limpia, no le falta de nada y por el precio esta bastante bien.

El ruido de los bares de la calle se oía demasiado fuerte, dificultando el descanso. Esta en una zona llena de bares para turistas, cosa que no nos dimos cuenta antes de reservar, la musica estaba a muy alto volumen hasta minimo las 2 o 3 de la madrugada, ademas a las 6 de la mañana empiezan los rezos de una mezquita cercana y se oyen mucho también. Si quieres descansar te recomendaria alejarte un poco de esta zona. Por otra parte, al llegar al hotel no habia nadie en recepcion, tuvimos que estar un rato en la puerta llamando y nadie venia, tuvimos que escribir al numero que nos habian facilitado para que nos dieran la contraseña de la puerta, justo en ese momento llego el chico de recepcion para hacer el check in. Durante toda nuestra estancia vimos 2 veces alguien en recepcion, el resto el hotel parecia abandonado, pero siempre respondian rapido al whatsapp, asi que estabas atendido pero tenias la sensacion de estar solo en el hotel.

Helpful?
E
EnlNL
Verified booking
family_with_children
Standard Room
Stayed in Sep 3, 2025

"Great stay, but bad climate."

2.0

Central location!

Airconditioning did not work in two rooms. Cooled a maximum of 2 degrees. Had horrible nights, hotel didn't fix the cooling issue. Contacted manager, but didn't do anything.

Helpful?