Silver Naga Hotel

It was near to almost everything

Central to town and if you get river views its amazing.

Black mould in the shower, the bathroom needs a lot of grout work, no place to hang towels as all the holders were broken and not replaced.

Es ist alles alt und schäbig . Frühstück ist unterirdisch. Hunde im Speisesaal usw.

Location

Tired hotel, pool was being fixed, poor breakfast, over priced for facilities

Location was good.

The Silver Naga Hotel was an abomination.  We were assigned a room which smelled so much of mould that our lungs hurt from breathing it in.  The ceiling had a big stain on it where the mould had been and which had been painted over.  The lock on the room did not work, and had been replaced by a cheap padlock.  We were given a different room, with a nice view, but with a lock that kept getting stuck and was never fixed.  The grouting around the bath tub was old, cracked and grey, and the shower head full of green lime stone. The elevator shaft is full of mould which you can smell clearly, and our family had to hold our breath every time we stepped into the elevator and only breathe after exiting.  The pool, which is heavily featured in the advertising for the hotel and the main reason to book, is under construction, empty of water with bricks around it.  The breakfast selection was among the worst we have ever seen: There was one (1) juice available, a sour green lime juice.  There was one (1) bread available (dry baguette).  There was one (1) bread topping available (strawberry jam). There was one (1) Western-style meat, a low quality mini sausage. The coffee was very low quality, described as brown water.  The fruit station and the milk continuously ran out and stood empty, because it is so under-staffed; there was one (1) poor lady working the entire restaurant by herself, manning the egg station, filling up goods and clearing tables.  We had to alert the reception staff that there was only one person doing all the work, and to their credit they immediately assigned more people.  The overall feeling of the hotel and reception is run down, grey and old.  A certificate of achievement from a food safety course in 2023 is the primary sign you see when entering. This is a very poor hotel.

Location and staff

The view

It was run down and the facilities were dated.