Stayrealm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
7.7 / 10 Guest Rating

Frequency

Calle Paseo Kuka, Holbox Island, mx

Frequency - main view

About the Property

Luxurious Accommodation
Experience a slice of paradise at Frequency, located in the heart of Holbox Island just steps away from Playa Holbox. Our air-conditioned rooms offer the perfect blend of comfort and style, ensuring a relaxing stay for all guests.

Convenient Amenities
Enjoy a hassle-free vacation with our on-site tour desk, luggage storage, and currency exchange services. We aim to make your stay as seamless as possible, so you can focus on creating unforgettable memories on the island.

Comfort and Style
Indulge in the little luxuries during your stay with us, such as a coffee machine in every room, plush bed linens, and a modern bathroom complete with free toiletries and a hairdryer. Unwind in comfort and style at Frequency.

Ready to experience the ultimate getaway in Holbox Island? Book your stay at Frequency now and make your dream vacation a reality.

Facilities & Amenities

Non-smoking rooms
Air conditioning
Luggage storage
Tour desk
Currency exchange
Board games/puzzles
Adult only
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform Frequency in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.7
Very Good149 verified reviews
AI Summary

Guests highly rate the location and frequently praise the comfort.

Categories

Cleanliness5.9
Service8.4
Location8.4
Room Quality7.4
Amenities8.4
Value for Money7.9
Food and Beverage7.4
Overall Experience7.6

Select topics to read reviews

F
FredgbGB
Verified booking
young couple
Standard Room
Stayed in Apr 14, 2024

"Exceptional"

10.0
Helpful?
F
FredgbGB
Verified booking
young couple
Standard Room
Stayed in Apr 13, 2024

"Exceptional"

10.0
Helpful?
L
LouthainusUS
Verified booking
solo traveller
Standard Room
Stayed in Apr 10, 2024

"Exceptional"

10.0
Helpful?
J
JiricaCA
Verified booking
young couple
Standard Room
Stayed in Mar 24, 2024

"Exceptional"

10.0

Amazing place with unique vibe, love it! I wish I could stay longer.

Helpful?
R
RobertomxMX
Verified booking
group
Standard Room
Stayed in Mar 21, 2024

"Exceptional"

10.0

Amazing place

Helpful?
J
JessicausUS
Verified booking
young couple
Standard Room
Stayed in Mar 10, 2024

"Good"

7.0

The domes were surprisingly roomy with a mini fridge in the room. Great location to the beach. Friendly helpful staff. Loved the "outdoor" shower. Was a great place to stay for the value.

Air conditioner wasn't working on our room but Juan Pablo did his best to get it fixed. We eventually had to move rooms. Also there was no coffee maker as was listed on the amenities.

Helpful?
J
JordanusUS
Verified booking
young couple
Standard Room
Stayed in Feb 25, 2024

"Exceeded my expectations!"

10.0

Amazing and unique stay. I didn't expect wifi and a hot shower, but this place has it! Great location, friendly staff, clean room, great AC. A very unique experience but very clean and comfortable at the same time. Would highly recommend!

Helpful?
J
JoeygbGB
Verified booking
young couple
Standard Room
Stayed in Feb 22, 2024

"Dreadful"

1.0

The pods are cool, but pretty basic. Location is good.

Where to start, there was flooding when we stayed here which is absolutely no fault of the hotel. What was the fault of the hotel is the complete lack of empathy, communication or help. We had to vacate the property at midnight due to waste high flooding, we told the owner at 9pm it was flooded, they were completely and utterly hopeless and provided no help. Luckily there was a hotel across the street with amazing staff who helped us, we heard back from the owners at 2pm the next day who asked if we had left anything, at this point we had left the island. No response when requesting a refund as we only stayed one night out of 5. Honestly avoid this place like the plague, one of the worst stays we have ever had. Booking.com were also extremely poor in helping out too.

Helpful?
L
LenagbGB
Verified booking
young couple
Standard Room
Stayed in Feb 17, 2024

"Apart from an unwanted flat mate, it could be good"

5.0

Concept, location, price

The concept is great and the area cosy and atmospheric. But I wish someone would have told us to not open our suitcases at all times. A mouse went into our luggage ( there is no room to store the suitcases) and jumped out right on us. We did have food in the luggage (wrapped in plastic) so word of warning any food definitely put in the fridge to avoid unwanted pests as it is technically ‘glamping’. We reported the incident to the staff who offered to change our room which we agreed to. We then went into the new room (the pod at the very end on the right) and it was infested with bed bugs. We chose to go back to the room with the mouse instead of the bed bug infested one! The owner and staff were notified about the bed bugs and only two days after guests were placed in the same pod. This is the biggest issue we’ve had with the staff as they were made well aware of the bed bug issue yet went ahead and placed people in that room anyway. The other issues were that there was no light in the bathroom (which we reported and never got fixed) and having no window causing smell of damp in the room. On top of this the cleaning is very superficial and mouse poison and poo was left behind the fridge which is very unhygienic. Overall we stayed 6 nights and we really wanted to enjoy the experience, but the pests on the first night put a dampener on the experience. Albeit at least it didn’t break the bank but if you can afford to pay more elsewhere then I’d advise to do so.

Helpful?
G
GretaltLT
Verified booking
young couple
Standard Room
Stayed in Feb 17, 2024

"Amazing place"

10.0

Very nice staff, good location, modern, quite street, comfort bed.

Helpful?