Isara Boutique Hotel and Cafe

Nothing

I booked the villa There was black mold and our shower was cold and we had bugs in our shower they moved me into another room and I ask for the room to be cleaned and they didn’t clean it to the last day they moved us into another cheaper room and didn’t give me any money back for the night worst hotel I’ve stayed in for me being the most expensive room the pool was not as advertised

L emplacement et le personnel

La piscine est uniquement pour une chambre spéciale , pas pour tout le monde.

My arrival was dealt with very quickly and professionally by the staff. I was given a lovely welcome drink and was shown how to operate the key card system and escorted to my room. The room was quaint. Clean throughout and had all the facilities that I needed for my stay. I stayed in room 7 which was on the ground floor. It did have a small window and Aircon. It also had a flat screen TV with Netflix which was great!! The bed was comfortable and I felt well rested.

The shower room is minute. The walk in shower took me a little time to work out, as there were no instructions as to how to operate it. Peaceful room until the maid who cleans the room goes up and down the stairs which are right above the room. And the sound of the boiler or Aircon that is hidden under the stairs right next to the room is a bit of an issue.

The hotel is very atmospheric.

The room was a bit too small for two and a bit stuffy at first when AC wasn't on.

Beautiful hotel on top of a flower shop/cafe. The staff is lovely and accommodating. Smells amazing every time you walk through the front door. We had our room upgraded for free. The room was spacious, nice interior decor and balcony. Comfy beds. Complementary coffee and snacks are provided on the first floor.

The only thing was the shower flooded a little.

It is a cute boutique! Very happy we got to stay here in the pool villa for 3 nights. I love that you walk through a flower shop to enter the hotel. It smells so nice and it's a beautiful and welcoming entrance! The staff were very nice and accommodating. Bed is super comfy. I loved the breakfast! You never know what you will get each morning. It's a happy surprise! And it was tasty! If you do get the breakfast included, make sure to let them know your allergies in advance! I loved the pool and used it every day. It was only a downer that sometimes the water in the pool emptied half way, not sure why? But the staff fill it up when you ask. We also got the floating high tea for the pool and it was so cute and delicious! I LOVED IT! The area itself is gorgeous. You definitely need a couple nights here to explore the area. Make sure to stay on a Sunday if possible to experience the Sunday Night Market! Def recommend staying here at this cosy boutique hotel!

The photos on here do not look like the new upgrade on the villa. I have attached photos to my review to see the new upgrade. I was confused when we checked-in. I went back to the reception and asked if we got the same room! They kindly told me that they had updated the villa and have not yet updated the pictures on the website. I do like the before better because there was a lot more style, colour, fun, brightness, lively and furniture/tables/decoration/plants on the outside/pool area. The new upgrade is still very cute and we enjoyed it, though they do need to add more to the outside area to live up to its reputation as before.

They staff were very welcoming and helpful.

No lift, that said, they staff delivered our bags in our room when we went out to eat.

The staff is beyond amazing. I forgot my earrings, and they went above and beyond to send to Bangkok to my hotel there. Such sweet people. They didn't even let me pay for the shipment.

The room could have been a bit bigger.

Good location , friendly people

The bed wasn’t comfy