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6.8 / 10 Guest Rating

Grand Sydney Hotel

Jl. Raja H. Fisabilillah, Sungai Panas, Kec. Batam Kota, Kota Batam, Kepulauan Riau 29444, Batam Center, id

Grand Sydney Hotel - main view

About the Property

Luxurious Accommodation

Grand Sydney Hotel, located in Batam Center, offers a 4-star experience just 2.6 km from Nagoya Hill Shopping Mall. Guests can enjoy air-conditioned rooms with free WiFi, a flat-screen TV, and a kettle. The hotel also boasts an outdoor swimming pool, fitness center, sauna, and a restaurant, ensuring a comfortable stay.

Convenient Amenities

With free private parking, a bar, and room service, Grand Sydney Hotel provides convenience and relaxation for all guests. The attentive staff is always ready to offer assistance at the reception, making sure every need is met promptly.

Accessible Location

Perfect for travelers, the hotel is situated near Sekupang International Ferry Terminal and Hang Nadim International Airport, offering easy access to various destinations. Don't miss the chance to experience luxury and convenience at Grand Sydney Hotel.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Hot tub/Jacuzzi

Important Information

Check-in & Out

Check-in
Check-out12:30 PM

Property Notes

A damage deposit of IDR 300000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.8
Good147 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

I
IsmailsgSG
Verified booking
young couple
Standard Room
Stayed in Jul 15, 2025

"Passable"

5.0
Helpful?
L
LimsgSG
Verified booking
family with young children
Standard Room
Stayed in Jun 29, 2025

"Superb"

9.0

For the amount paid compared to the size of the room, it is quite worth it. The room is big and spacious and clean. Usually there are not much guest, thus doesnt give a crowded feel. The breakfast has a decent spread.

The location is abit far away from any mall. And there are no convenient stalls around, you will require to walk about 10 mins to reach the close the closest. And the shop in the hotel is not 24 hrs.

Helpful?
R
RebeccasgSG
Verified booking
young couple
Standard Room
Stayed in Jun 26, 2025

"Good"

7.0

Quiet place. Helpful staff.

First room had insects on and around the bed. But we were offered a new room immediately. Bath drainage was slow.

Helpful?
S
SyahillamyMY
Verified booking
young couple
Standard Room
Stayed in Jun 6, 2025

"Pleasant"

6.0
Helpful?
V
VinodsgSG
Verified booking
solo traveller
Standard Room
Stayed in Apr 15, 2025

"Superb"

9.0
Helpful?
I
IrwanidID
Verified booking
young couple
Standard Room
Stayed in Feb 1, 2025

"Everything ok"

10.0

Staff friendly

Everything ok

Helpful?
S
SayabocsgSG
Verified booking
young couple
Standard Room
Stayed in Jan 20, 2025

"Very good"

8.0

A warm welcome from the staff especially they make an effort to prepare something for my birthday.. it was amazing and worth it ❤️

Helpful?
J
JacckkymyMY
Verified booking
solo traveller
Standard Room
Stayed in Jan 13, 2025

"Poor"

3.0
Helpful?
K
KhinsgSG
Verified booking
young couple
Standard Room
Stayed in Jan 3, 2025

"Very poor and bad experience"

1.0

It's very dirty especially the swimming pool which was smelly and there's a lot of dust in the water. I guess it's never cleaned before.

Swimming pool and toiletries, and food also.

Helpful?
J
JovansgSG
Verified booking
young couple
Standard Room
Stayed in Jan 3, 2025

"its aite, you get what you pay for."

7.0

its comfortable and cozy.

The view of my room was facing a blank wall, could not see anything. Environment was eerie and dark. Some lights were turned offed at the lobby at night.

Helpful?