Hotel Chalet S - Dolomites Design - adults recommended

Everything- it was beautiful and the location was great

Nothing

Front desk Staff was cold, definitely NoT a 4 star hotel . Restaurant draw was good.

Front desk Staff was cold, definitely NoT a 4 star hotel

Everything was perfect. From the accommodation itself to the helpfulness of the staff.

Good location

The shower overflowed into the room. We let them know and they never fixed it or offered to change our room. Our room was in -1 level and we could hear people walking above us constantly since lobby was above. We had a terrace that was shared with other rooms so there was no privacy. People were always right outside our room sunbathing or reading. You had to let the staff know in the morning if you were going to have dinner at night and pick what you wanted to eat. No changes allowed and if you wanted to cancel or make a dinner reservation you had to do so before noon. The staff were not always friendly. Parking spaces in the garage were narrow and difficult if you have a large SUV.

The hotel is extremely well though: we were there during the hiking season, and the hotel offered the backpack for hiking and walking sticks; our dog was treated like a real guest — he got his own bowls, dog mat and treats, and a handy dog station on lower floor. The rooms were extremely spacious and offered great views of the mountains. The food at the restaurant was delicious both in the morning and in the evening. The whole hotel is full of cute details — from apples and dried fruit in SPA area to “welcome to breakfast” serving styles which were different every day.

The only disadvantage we could think of is the quality of coffee served during breakfast could be improved.