Granbaita Dolomites

We stayed for a week with 2 kids in this wonderful hotel. First I would like to mention good points about this property, because there are quite a few. The hotel is newly renovated in an impressive way. The design, smart architectural solutions, the quality of the materials and the furniture in the main areas are of the very high standards. The reception staff was very professional, helpful and friendly. We stayed in an old room (there are also new suites), but it was still well maintained, clean and spacious for our family. The beds are very good, the sleep quality is excellent. The only thing I missed was a proper, not broken make-up mirror and a good light in a bathroom. You can rent the skies and other equipment at the hotel and it went very smooth. The shuttle service is also very good. The bar and the lounge area are very inviting, the barmens were professional, friendly and the bar was well-stocked. Spa area (saunas) are very good, the quality of the massages was excellent, but I have a feeling they are understaffed (booking a day in advance was not possible). The pool area was OK, but it felt that its a bit outdated. A few essential aspects though must be improved to match the ambition of one of the few 5 star hotels in the area. The FOOD: the quality of the food during a dinner was not consistent. Some dishes were good, others were bland, sloppy. The buffet was diverse, but sometimes I had a feeling the dishes were prepared a day before. The breakfast was good. We've also noticed that there is a lack of a senior staff in a dining area. Comparing to other hotels of this level, where the cooperation between the kitchen and the dining service staff is a well-oiled machine, here it is not the case. It takes some time to fix that.

Excellent service

Everything was excellent

In terms of service, wellness & spa, food & gourmet experience as well as room equipment this hotel is on par with One&Only, Kempinski, Mandarin Oriental etc... The location, surrounding activities, cleanliness, comfort and tailor curated offering... simply amazing stay!

Food, spa and wellness, location and service

Amazing service from all of the staff. This is a very classy hotel.

Everything was good.

Location, food and Spa

Everything was great, no complaints