Hotel Hakuba

Staff were amazing, incredibly friendly and went above and beyond to organise a courier for items we accidentally left behind. Food was good although one person in our party has a wheat allergy and options were very limited, but staff did their best to accommodate. Shuttle buses running constantly to the ski slopes, convenient storage outside the hotel rooms for gear. Walking distance to Lawson/restaurants.

The beds were quite hard and uncomfortable after a long day on slopes.

ホテルスタッフがこちらの想いを理解してくれて、丁寧に優しく対応してくれた。 フロントやレストランだけでなく、スキーレンタルでもホテルのバスでも皆同じように 思いやりが感じられ、気持ちの良い体験をいただきました。

All good, nice view and delicious meals. Thank you,

We absolutely loved our stay at Hotel Hakuba, our room had a lovely view of the mountains and was spacious. The breakfast and dinner every day was perfect with lots of choice. It was super convenient that there was a shuttle to and from the slopes direct to the hotel, this made skiing super seamless. The staff were amazing, very kind and helpful!

Staffs are very nice. Check-in experience was smooth. They helped us arrange a shuttle to the train station on our departure date which was a big help as it was raining. The public bath is clean and very relaxing. The room is not modern, but not too dated either. An all you can eat dinner and breakfast was fair.

Sound from the hallway can get in the room but only when someone is being too loud. Otherwise, we had a nice, uninterrupted sleep.

Location is strategic, facility is complete

Nothing