Sportsview Hotel Kasarani

Sehr freundliches Personal. Schön weitläufiges Hotelgrundstück. Bett sehr gut für empfindlichen Rücken. Frühstück und Essen à la carte war gut.

Zimmer etwas hellhörig: man hört früh morgens zufallende Türen, laute Unterhaltung anderer Gäste und des Personals. Gegen 8 Uhr morgens Anrufe ins Zimmer, ob man noch zum Frühstück komme. Frühstück nur bis 9 Uhr

The room was advertised as having a pool view, but it did not. It was on the ground floor, down an alleyway, with a terrace surrounded by barbed wire. I did not stay the night and left in the afternoon for another hotel. I had to pay to retrieve my luggage. The lobby looked good; otherwise, all facilities were substandard.

Everything

The head of housekeeping is marvellous. She immediately moved us to a nicer room which made a real difference given that we were there for five days. The gym classes are full of spirit! I highly recommend them. Some of the gym equipment like the cross trainer needs maintenance. All of the staff could not have been nicer and the price for drinks is very reasonable. We are vegetarians and we had excellent dining options as well. The rooms are very pleasant- spacious and exceedingly clean.

The cross trainer needs maintenance.

The stsaff and setting of your Hotel is very friendly and relaxing. Always very clean, organized and attentive to guests needs. Manager makes great efforts to thank us for staying and making sure all is well.

Nothing really.

The staff were exceptional - the quality of service, friendliness, attention to detail and professionalism exceeded many other hotels I've stayed at around the world. I would return to this hotel without any hesitation, knowing that I was surrounded by such a helpful and kind team. The hotel was safe, comfortable and clean. I enjoyed having an outdoor seating area to enjoy fresh air. The food was lovely and the menu varied. I enjoyed my stay a lot - thank you!

The booking dot com site needs a few minor updates (e.g., there are no mosquito nets, they use plug in insecticide tools). But nothing of any concern, and nothing that takes away from what a lovely find this hotel was).

good