Esprit Bentota

I loved this property - the breakfast was sooooo good - so much food - it was for lunch also - amazing fruit everyday. It is a short walk to the most beautiful beach - yes, I would definitely return to this hotel :) thank you for having me

Room was comfortable and the staff were really friendly. Restaurant was excellent. Beach and the station really close

TV didn't work

The owner, Suresh, single‑handedly ruined our trip. We booked two connected rooms for two nights and confirmed this with him in advance. Instead, without our consent, he tried to push us into a so‑called “complimentary upgrade” to a villa that was 1.5 km away from the beach. We had booked this property primarily for easy beach access and nearby restaurants, but this so‑called upgrade destroyed that purpose entirely. The villa itself was in absolutely disgusting condition - dead cockroaches everywhere, broken bulbs, AC not working, filthy bathrooms with no hot water, and tanks being filled while we stood there and they were changing the dirty sheets in front of us. It was clearly an abandoned property they tried to sweep at the last minute. When we refused this joke of an upgrade and asked for the rooms we had booked primarily, he arrogantly told us they weren’t available and pressured us to stay in that unlivable dump. Because of his dishonesty and negligence, we were stranded on Christmas Eve, wasting hours running from hotel to hotel, forced to spend a huge amount of money at peak holiday and last minute rates just to salvage our trip. Choosing this properly in the first place remains a permanent scar in our vacation - the worst experience by far. This was not just bad service; it was outright cheating. His behavior was manipulative, irresponsible, and disgraceful. And imagine this: going to a new country with your family, including elder parents, only to be left stranded and forced to run from hotel to hotel begging for availability. That’s exactly what this man put us through. Avoid this property at all costs if you don’t want your holiday destroyed.

Desayuno excelente y la cena increíble. Los chicos que te atienden son muy amables y simpáticos. La habitación muy amplia, con una gran balcón y todo muy limpio. Aire acondicionado y ventilador.

Todo estaba bien.