Casa Ambar Hotel & Boutique - Party Side Tulum

The location, amenities and comfortable! They have a private acces cenote, totally worth it !! Cenote Beach and jungle ! Friendly staff always having everything ready for us thanks so much! I will totally come back again..

Casa Ambar truly surprised me with its peaceful and authentic atmosphere. It’s not a luxury hotel, but it offers what really matters: a well-kept environment, good energy, and a location that makes it easy to move around without needing a car. What I appreciated most was the sense of peace. Even though it's close to bars and restaurants, once inside, you feel completely disconnected from the noise. It's ideal for resting while staying near the best that Tulum has to offer. The decor is simple yet full of character. You can tell that the details were chosen with intention—nothing feels excessive or artificial. The spaces are inviting, and there’s a consistent sense of cleanliness and order that makes you feel at ease. The staff were always kind and available when needed, without being intrusive. The service feels warm and genuine, not formal or forced, which immediately puts you at ease. Without a doubt, I’ll be coming back.

Nothing

The private cenote was beautiful

Cheap price, prime location, cute room and good wifi!! Staff was super nice and helpful!

Honestly, it was the lighting in my room. The lamp I had was flickering and very dim. That was the only issue.

The hotel location was amazing; it was right in the middle of all the restaurants, cafes, and beaches. I can almost say I hardly used a taxi at all.

If you're looking for a peaceful and relaxing holiday, just be aware that there's a lot of music coming from the nearby restaurants until around 1 AM. It wasn't an issue for me since I was there alone and looking to have fun, but it's something to keep in mind if you're after a quieter experience.

Location was good but its very hard to get down the beach road since the road was clogged (though it was holiday weekend which made it much worse). Room was pretty clean. Bed was nice. No TV. Shared kitchen. The staff was really nice and helpful.

Shared kitchen facilities were not very clean. Would be nice to have a microwave in the kitchen and a lamp by each side of the bed. No TV.

nice Irish lad grounds keeper who assisted in calming down reception girl

After flying overnight no sleep 2 planes 2 buses and moped to the hotel I arrived here- Upon checkin I was shown to the room which had Ac inside, within an hour I realized it was disabled. On this day it was 95 deg 80% humid in Tulum. I was confronted by reception girl Daniella who told me my card on booking didnt go through and I need to pay. I then told her I would leave due to Ac issue, she immedietly became hostile and threatened to call the police if i didnt pay. The gate was closed on me and I was told I need to pay to leave, I decided to pay the 1st night to avoid any further escalation.

Location

Ac wasn’t working had two change rooms it was 1 bed and much smaller and the ac stopped working after 2 hours it was so hot and miserable