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8.1 / 10 Guest Rating

Casa Ambar Hotel & Boutique - Party Side Tulum

Quintana Roo 15 La Llorona, Calle Boca Paila, Tulum, 77760 Tulum, Quintana Roo, Tulum, mx

Casa Ambar Hotel & Boutique - Party Side Tulum - main view

About the Property

Garden Oasis
Nestled in Tulum, Casa Ambar Tulum - Great Location is a tranquil retreat with a charming garden. Enjoy the serene atmosphere and unwind in nature's embrace.

Comfortable Rooms
Relax in rooms equipped with private bathrooms, showers, and free toiletries. Stay connected with complimentary WiFi and step out onto your own private terrace for a breath of fresh air.

Exceptional Service
Experience top-notch hospitality with 24/7 assistance from multilingual staff. Whether you need local tips or any help, our team is dedicated to making your stay memorable.

Indulge in a blissful escape at Casa Ambar Tulum - Great Location. Book now for an unforgettable getaway.

Facilities & Amenities

Express check-in
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Japanese garden
Secured parking

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Air conditioning service hours: From 21:00 to 7:00 Please note energy comes from solar panels; It is limited, so it is very important to be aware of how energy is consumed. However, it is sufficient to charge your phone and computers. The use of a hair dryer or hair straightener is strictly prohibited.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.1
Excellent67 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness7.2
Service9.2
Location8.8
Room Quality7.7
Amenities7.2
Value for Money8.2
Food and Beverage8.2
Overall Experience8.2

Select topics to read reviews

I
IlyacaCA
Verified booking
young couple
Standard Room
Stayed in Jan 28, 2024

"Bad"

1.0

Very friendly staff on site.

This property has a lot of potential to be good; however, at this time it's pretty terrible. This is more of a Hostel. They have their own power generator and power/lights go out for an extended period of time multiple times a day AND night. We didn't feel safe to be in the complete darkness and had to find a different hotel the next day. Terrible internet connection. Water in the sink was leaking. Bed sheets had stains.

Helpful?
M
MichelleusUS
Verified booking
group
Standard Room
Stayed in Jan 22, 2024

"Terrible"

1.0

nothing

Everything. I booked this place by accident and 1 minute later requested that they adjust. They did not answer me, I sent multiple emails but they charged me. Terrible service, I would be cautious booking this place - there are many great options in the area.

Helpful?
S
StewartusUS
Verified booking
solo traveller
Standard Room
Stayed in Jan 19, 2024

"Ok to stay, just don't expect too much"

4.0

great location

they don't have bikes nor continental breakfast, unfortunately tulum has become very greedy overall you have to pay to visit the beach. $70+

Helpful?
B
BreslinusUS
Verified booking
young couple
Standard Room
Stayed in Jan 18, 2024

"BEST LOCATION IN TULUM POSSIBLE... walk to everything! Nice to not ever use a taxi or bike"

10.0

Location COULD NOT BE BEAT! REALLY GOOD VALUE! Cool eco rooms

You should note, A/C is only from 9pm-7am... the whole area does not have a sufficient electrical infrastructure so every property has to run generators to run A/C... Also wifi does not reach room 1. I do recommend that both properties get StarLink and check all repeaters for functionality. ALL GUESTS WANT FAST WIFI... now STARLINK makes that possible in tulum where all infrastructure is very substandard

Helpful?
J
JusUS
Verified booking
young couple
Standard Room
Stayed in Jun 30, 2023

"Passable"

5.0

loved everything BUT the regulated AC was something I did NOT enjoy

NO AC when we were in the room mid-day

Helpful?
P
PauloieIE
Verified booking
young couple
Standard Room
Stayed in Jun 16, 2023

"We will definitely coming back to Posada Lamar"

10.0

Casa Ambar have changed our reservation to their sister Posada Lamar the one with beach club which was amazing - we love our room, just few steps to the beach, great pool area and beach chairs. Breakfast was served on our balcony every morning ( we didn’t have breakfast include, it’s around 500 pesos per person) last day they kindly gave us a complimentary breakfast.

love everything, such great team

Helpful?
J
JixxyusUS
Verified booking
solo traveller
Standard Room
Stayed in May 3, 2023

"Exceptional"

10.0
Helpful?
V
VictoriausUS
Verified booking
young couple
Standard Room
Stayed in Apr 2, 2023

"Exceptional"

10.0

The staff was amazing, always available and willing to help, at the three locations, excellent customer service and very peaceful demeanor.

Helpful?
S
SineadgbGB
Verified booking
with friends
Standard Room
Stayed in Mar 1, 2023

"Very good"

8.0

The staff were amazing, so friendly and helpful. Always quick to fix anything we mentioned. The room was very big with all the basics and amazing balcony with table and chairs. The room was, cleaned well every day with fresh towels. Shampoo, conditioner and body wash provided. Property felt very safe, staff always at reception and behind a closed gate.

Music was very loud at night especially as the room isn't fully 'sealed' at the ceiling to wall. The quietest night was Sunday, otherwise you'll have extremely loud music till midnight minimum. Would be great if there were some bedside lights or an alternative to the main room light. Would be great if aircon came on a bit earlier than 9pm.

Helpful?
M
MatthewusUS
Verified booking
young couple
Standard Room
Stayed in Jan 15, 2023

"easy, close and good value"

10.0

have stayed here a few time, always great

nothing

Helpful?
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