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8.1 / 10 Guest Rating

Casa Ambar Hotel & Boutique - Party Side Tulum

Quintana Roo 15 La Llorona, Calle Boca Paila, Tulum, 77760 Tulum, Quintana Roo, Tulum, mx

Casa Ambar Hotel & Boutique - Party Side Tulum - main view

About the Property

Garden Oasis
Nestled in Tulum, Casa Ambar Tulum - Great Location is a tranquil retreat with a charming garden. Enjoy the serene atmosphere and unwind in nature's embrace.

Comfortable Rooms
Relax in rooms equipped with private bathrooms, showers, and free toiletries. Stay connected with complimentary WiFi and step out onto your own private terrace for a breath of fresh air.

Exceptional Service
Experience top-notch hospitality with 24/7 assistance from multilingual staff. Whether you need local tips or any help, our team is dedicated to making your stay memorable.

Indulge in a blissful escape at Casa Ambar Tulum - Great Location. Book now for an unforgettable getaway.

Facilities & Amenities

Express check-in
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Japanese garden
Secured parking

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Air conditioning service hours: From 21:00 to 7:00 Please note energy comes from solar panels; It is limited, so it is very important to be aware of how energy is consumed. However, it is sufficient to charge your phone and computers. The use of a hair dryer or hair straightener is strictly prohibited.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.1
Excellent67 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness7.2
Service9.2
Location8.8
Room Quality7.7
Amenities7.2
Value for Money8.2
Food and Beverage8.2
Overall Experience8.2

Select topics to read reviews

T
TrbegcaCA
Verified booking
young couple
Standard Room
Stayed in May 6, 2024

"Poor"

3.0

NOISE DURING THE NIGHT!!!

Helpful?
E
EvgeniyausUS
Verified booking
family with young children
Standard Room
Stayed in Apr 25, 2024

"Overall, the experience was good for the price and very nice staff"

10.0

Perfect location if you would like to go to beach clubs and restaurants. Very good water pressure, with very hot and cold water. Rare in Tulum

The parking is limited and we had to leave our keys to move cars around, and thats when the hotel was not even fully booked. Slippery floors if wet.

Helpful?
S
SvitlanauaUA
Verified booking
young couple
Standard Room
Stayed in Apr 5, 2024

"Very good"

8.0

This is a small but very cozy hotel. Excellent location-very beautiful view from the window.The staff is very pleasant and friendly.

In order to get to the beach, it is necessary to overcome the obstacle of the 1st line of private hotels. yes

Helpful?
V
ValberusUS
Verified booking
solo traveller
Standard Room
Stayed in Mar 29, 2024

"Great location"

8.0

Location

Uncomfortable

Helpful?
M
MariagrGR
Verified booking
young couple
Standard Room
Stayed in Mar 4, 2024

"Exceptional"

10.0
Helpful?
N
NicholascaCA
Verified booking
young couple
Standard Room
Stayed in Feb 29, 2024

"Management"

4.0

well situated.

Nobody was there sor several hours around 6h so I could not have a room. I called many times and even came back. They charged me extra fees that they do not want to me to refund, plus extra fees for a cancellation night wich I end paying 1 night at around 550us (3x higher). Shower did not work well. Perhaps, great jungle view and well situated.

Helpful?
N
NuricantrTR
Verified booking
solo traveller
Standard Room
Stayed in Feb 10, 2024

"Very good"

8.0
Helpful?
A
AllisoncaCA
Verified booking
young couple
Standard Room
Stayed in Jan 31, 2024

"Overpriced & 1.7km from the free beach access."

5.0

Close to tons of restaurants (everything is over priced though). The bed was large & comfortable. Shower was hot & they provided body wash, shampoo & conditioner. AC was excellent. Room was large & spacious. Kitchen downstairs had a fridge & everything you need to cook. Staff was incredibly friendly. It’s $69 USD or $1,200 MXN for walk in. Booking on this platform is not a good deal.

The jungle view sounds cool in theory but it gets no sun on the balcony & so there are tons of mosquitoes day and night so we couldn’t use it. Don’t be fooled by the location- although the property is ‘across the street’ from the beach, the only enter point is 1.7 km from Casa Ambar at Posada Lamar unless you want to pay $70 US (average) for beach access from one of the neighbouring beach clubs. We drove down & we’re lucky enough to get a parking spot (there are only 4 spots). There are only 4 parking spots- fortunately the property wasn’t busy when we were there. WIFI was terrible. We ended up having to turn on our roaming data.

Helpful?
G
GorethusUS
Verified booking
solo traveller
Standard Room
Stayed in Jan 29, 2024

"Never booked this place if I new the reality"

1.0

Location is not bad.

There is not a hotel. There is just a accommodation room with zero customers service, zero security. Very poor electricity and water. No water after 9pm at all. Place very insecurity and very dark.

Helpful?
T
TaylorusUS
Verified booking
group
Standard Room
Stayed in Jan 29, 2024

"I would say this is a 2 star hotel, not a 3 star. LOCATION WAS GREAT!"

7.0

LOCATION!!!!! The location was just perfect, just as stated in the description. Next door to a yummy restaurant (Casa Banana), across the street from day clubs and ice cream and short walks to all restaurants and night clubs as well. We asked the front desk via Whatsapp if he could help set us up a few rides, he was very fast to respond and was very helpful! Very simple. If you are looking for a good location, but very simple stay, this is your place.

In the reviews it states that breakfast was offered at the hotel, not true. The hotel is outside, so keep that in mind. The water pressure was not the best either. By the end of our stay, our sheets felt kind of wet because of the hours of the air being cut off, which i understand.

Helpful?