Caleta Tankah

Access to beach

No glasses/ plates/ cutlery at all, only provided a fridge,coffee machine (no coffee to use in it) & 2 cups.

L'emplacement était super! Le studio est d'une bonne taille pour 4 personnes. Aucun bruit.

L'hôtel est vieillissant et mériterait un rafraîchissement. Il n'y a absolument rien pour cuisiner ou même juste faire chauffer. Toutefois, ils nous avaient mis a disposition une bouilloire, l'ayant demandé avant notre arrivée.

Great right on the ocean affordable value. Lots of space.

Not trying to be picky but bathroom door stuck at halfway open...just annoying and should be fixed for safety. Scary undertow with lots of rocks scattered in the water...be careful when you go in the water!

Emplacement exceptionnel face à la plage. L’appartement est vaste et agréable. On profite des installations du Beach club. Mais le plus est le Cenote à 5min à pied, petit, caché dans un écrin de verdure, magnifique.

Pour le tarif, un micro-onde ne serait pas du luxe. Quelques couverts et assiettes serait quand un minimum.

Muy. Cómodo tenía actividades impresionantes dentro del mismo complejo

The natural beauty of the location was astounding. The small lagoon in front of the reception building had a clearest water and the whitest sand. It was also cool and refreshing and naturally fresh and not salty. You could see colourful fish and the bottom of the lagoon very clearly. They also have a private albeit small cenote on the hotel ground that you can have all to yourselves. Unfortunately, besides the kindness of the cleaning and maintenance staff this is where the positive things end.

I have never stayed in a worse hotel. They have one of the cleanest beach and lagoon but the hotel people just don’t care about their guests. We booked renovated rooms but besides the lick of paint, new bedding and a new coffee table here and there there was hardly any renovation done to the rooms. The shower and sink were clogged and the toilet was overflowing twice even after maintenance intervention. The TV was not working because of lack of connectivity and the internet non existent in the rooms. We were repeatedly lied about the internet. The rooms are in separate buildings about 4 min was from the Reception and quite isolated. There was no telephone in the rooms so if you wanted to contact reception you could not do it. The hotel seems to only care and cater for the outside day guests. The restaurant was overpriced and the food awful. They got my drink wrong but they would not admit it. The bar and restaurant closed at 4 and for any food or drink you had to drive to the nearest convenient store.

My silver jewelry was stolen. Silver necklaces, ring and earrings.

Ocean

La ubicacion en Tulum, Fantastica La playa al frente, La vista unica., Caleta y Cenote dentro las instalaciones, limpieza habitacion y serviicios de club playa.

Nada me disgusto