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8 / 10 Guest Rating

Hotel Santa Cruz

Avenida Presidente Juarez , Mexico City, mx

Hotel Santa Cruz - main view

About the Property

Convenient Amenities
Hotel Santa Cruz offers a range of convenient amenities including a restaurant, free parking, and a bar for guests to unwind.

Comfortable Rooms
Each room at the hotel is equipped with a desk, flat-screen TV, private bathroom, and cozy bedding ensuring a comfortable stay for every guest.

Business-Friendly
Featuring a business center and vending machines with snacks, Hotel Santa Cruz caters to both leisure and business travelers alike, making it an ideal choice for your stay in Mexico City.

To book your stay at Hotel Santa Cruz and experience these exceptional amenities, simply make a reservation today!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Grocery deliveries

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent126 verified reviews
AI Summary

Guests highly rate the limpieza and frequently praise the instalaciones.

Categories

Cleanliness8.3
Service7.3
Location8.8
Room Quality7.3
Amenities8.3
Value for Money8.3
Food and Beverage7.3
Overall Experience8.3

Select topics to read reviews

C
Carlos AlbertomxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Good"

6.0
Helpful?
R
RaulmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Good"

6.0

La Cama

El Trato de Recepción

Helpful?
L
Luebbert RidriguemxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Good"

1.0

Nada

Después de la confirmación, recibí un correo electrónico el que decía que tenia que hacer la transferencia para completar la reservacion. Asi lo hice, al momento de llegar me dijeron que no podían checar si se había recibido la transferencia, y por eso tenia que pagar nuevamente y esperar hasta el dia lunes a que se hiciera la devolución de la transferencia. Nada de flexiblidad, empatia o criterion. Obviamente no me quedé alli.

Helpful?
A
AdelamxMX
Verified booking
family_with_children
Standard Room
Stayed in Jun 14, 2026

"Very Good"

7.0
Helpful?
D
Dominguez MontemayormxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Excellent"

8.0

La limpieza de la habitación

Que el wifi no sirviera. Que no tengan abanico las habitaciones y que las porciones en el restaurante sean de muy poca cantidad.

Helpful?
L
Luis AntoniomxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 6, 2026

"Very Good"

7.0
Helpful?
M
Martínez RíosmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 1, 2026

"Proceso complicado para "confirmar" reserva"

6.0

La ubicación era adecuada de acuerdo a mis necesidades

El proceso de reserva en el que piden hacer transferencia previo a la estancia, posterior piden enviar comprobante por correo y al llegar al hotel piden enviarlo por WhatsApp. El hotel esta sobre una avenida y se oye mucho ruido de la calle lo que complica el descanso

Helpful?
I
IngridmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 27, 2026

"Excellent"

8.0
Helpful?
J
jose alfonsomxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 20, 2026

"AGRADABLE"

8.0

ESTA MUY BUENO EL SAZON DE LA COMIDA

ESTA MUY RETIRADO DE TIENDAS DE AUTOSERVICIO

Helpful?
P
Paz AlvarezmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 20, 2026

"Excellent"

8.0

La infraestructura

Ubicación

Helpful?