El Roble Nature Hotel & Lagoon

The pier on the lake was stunning, great spot to read or just relax. And the free kayaks were a very nice touch. Staff was also super accommodating. It's about a 30-50min walk into town depending on where you need to go, but staff were always able to call a taxi for you (about 70 pesos one way). Free coffee, tea and water all day as well, pretty good!

There was a bit of a mix-up with the rooms when we arrived. It got fixed, but only because we insisted and complained. The sheets in one of the rooms were fairly stained as well, which isn't a great look. Although we didn't really need the Wi-Fi, it worked maybe 10% of the time we were there. Not great!

The location on the lagoon was beautiful. Staff was very nice. Mattress comfortable

The bedding and towels were filthy and all stained. You can hear the traffic from the room and ours was all musty smelling

All

The sheets need bleaching.

Helpful staff on site.

Room

wonderful location right on the lagoon. free access to kayaks meant you got to explore it as well. excellent hammock on the balcony to relax.

had a very rude welcome by staff when trying to pay. they would only accept payment in cash and in the exact amount the room cost - they could not break my note and then made out it was my problem. lack of a sheet on the bed meant for an itchy sleep - it’s just a bed covering, the like you would usually remove. the sheets themselves and towels were quite stained at points, despite being washed.

amazing nature retreat , the atmosphere is just super relaxing and keep you connected with the nature ! the garden super nice and then there are the stairs to get to the lagoon , the view is magic ,there’s a small private dock with a couple of chairs to relax and you can use 2 kayak for free to enjoy the lagoon ! The owner is a nice, sweet and smily lady :-) The room is very simple but fine.

The room was a bit humid and I thought we were going to sleep in absolute silence , as we were in the nature , but was quite noise for the animals around I guess and probably the room isn’t sound proof , as we heard all the people talking at 7 in the morning and someone’s phone ringing every few minutes so we woke up quite early. And I really recommend to come with a car because is not close to the center ( should be 30 min walking ) and there’s nothing nearby to eat , not even for breakfast , so if you don’t have a car is a problem.

the private dock and view of the lagoon were amazing.

nothing.