Studio 6 Extended Stay - Birmingham, AL - Medical Center

First room was infested with roaches.

They tried to change me for smoking and I don’t smoke and the room they gave me had a ash tray in it and it wasn’t supposed to be a smoking room

First of all the manager told my husband to stop walking around the property and just go stay in his room! We paid to be there and it's a free country he can get fresh air whenever he wants to. So they made us eventually get out over them disagreeing and two days early without my $100 deposit back!!

Property was easy to get to and 15 minutes away from destination.

Did not know there was a deposit to pay till getting there. Room smelled like per Urine paid for 2 queen beds walked in the room and the beds were full size. Remote did not work.

It has a nice kitchenette area and it was clean and a nice room! I'd stay there again if I were in the area!

Water valve and faucet spout in tub/shower, extremely loose, no control over water temperature, no room service after 1st night, had to ask for more towels 2nd night,door didn't seal well to the outside

I was charged for my service animal. I didn't like that and will not stay again at this location.

You get what you pay for. The room was okay. We really just needed a place to sleep so it fit our needs for 1 night. There was no tv remote. No hair dryer. No breakfast. You can tell its an old hotel that was redone in the cheapest way. Currently the charge on my credit card is $30 more than what I paid through Expedia! For that much more I would have gone to a nicer hotel.

Check-in went smooth and the staff were very nice. The room was better than I expected for the affordable price. My only issue was we never received any housekeeping until the fourth day. Even when requesting fresh towels, more soap, and coffee multiple times after never being replenished day after day(this was a 4-night stay.) The gentleman at the front desk said we should have received housekeeping every other day and he didn't know why we didn't. I had to go to the office once we ran out of toilet paper. I'm not difficult or picky with hotels as long as they're clean and bug free, but not receiving items we were told would be brought to our room after calling a couple times(different days) was disappointing.