Studio 6 Extended Stay - Birmingham, AL - Medical Center

I'm currently I'm going into my last night of staying here we were without water after working a long day at the trauma center and not being able to get a bath until the next day

Their Wi-Fi doesn’t work and none of the janitors know English (even one word.)

Our room had no working AC, the door didn’t shut all the way, the bed sheets didn’t fit the bed, there was hair in the bed. The guy at the desk charged me an extra 47 bucks for me having someone with me…. We immediately checked out and went to another hotel. He didn’t even refund me for the charge on the other person

It's ok for the money but the India family that run this place has a lot to learn.Payed for a smoking room no ashtray no towels had to go to front office to get towels but had no ashtray. Trying to get my $100.00 deposit back still waiting. NO BREAKFAST HOT COFFEE BUT IT'S IN A DARK ROOM HAD BOXES OF PILLOW BLOCKING THE DINING ROOM SO YOU COULD NOT SIT. THE YOUNG INDIAN GUY THAT CHECKED US IN WAS VERY NICE.IT DOES HAVE A FULL SIZE FRIG AND FREEZER THAT WAS NICE BEDS COULD US BETTER MATTRESS.BUT THE OWNER NEEDS TO REFUND MY DEPOSIT ROOM WAS NOT DAMAGED BY ME THE BATHROOM DOOR WAS DAMAGED FROM WHERE SOMEONE HAD PUSHED IT INTO THE DOOR BEHIND TOOK A PICTURE OF THIS AND TOOK IT TO THE FRONT AND SHOWED THE YOUNG INDIAN GUY HE SAID OKAY AND MADE A NOTE OF IT SO I NEED MY MONEY

Enjoyed my stay

Everything was Great!! Nothing I didn't like

Clean, safe, friendly staff, quiet. Great value, i highly recommend.

Staff went out of their way to make sure I was comfortable.

Terrible smelling and dimly lit lobby. Discourteous, dishonest, argumentative employee with unprofessional and unkempt appearance. People loitering on/around property. Discarded purses in stairwells. Roaches in the light fixtures and in bathroom. Bathroom ceiling in disrepair from busted pipe. Stains on sheets. Damp/musty rooms. Broken AC/heat unit covered with screen affixed by sheet metal screws. I checked in at 8pm. I was in the room by 8:02pm. Walked through the room. Photographed the issues. Called Expedia about a refund and cancelation at 8:05pm. I was informed that the motel refused the cancellation/refund. I went to the lobby and asked why my refund was being denied. Employee stated it was because no manager was there. Employee was extremely hesitant to provide manager's full name, contact info or availability, until I told him I would contact the health department. I was told the manager may have been close by, but he did not have a number and no one knew when he would be there, as he comes and goes whenever he pleases. I was offered a generic email point of contact. I was also told that he was unable to process the refund on the deposit I paid because they would need to inspect the room for damage and no one was available for that until tomorrow. Upon reiterating my intent of contacting the health department about motel conditions, he picked up a phone, said a few things in Hindi, and just like that, I was immediately refunded by both Expedia and the motel.

Great value for the price and location. Easy to get to all the 280 shopping, interstates and downtown. Quick check in, friendly staff. Very clean but simple room. The window coverings have seen better days, and it felt like the door was never locked, but all in all was exactly what I needed. A solid if sparse room, perfect for a good sleep and shower then running out to do other things in town.