Novza Palace Hotel

The staff was friendly and helpful

It was noisy at night and lots of smoking in the hall which passes into the room

The room was clean

Terrible experience. Constant noise from the kitchen above and traffic outside. Bed was hard and uncomfortable. Paid for 5 nights upfront (at their request). Told I’d get a refund for 3 unused nights when checking out early—but never received it. Hotel ignored Booking.com and my direct requests for the refund. Charged for 5 nights, stayed only 2. Avoid this hotel at all costs.

Location was good, near to metro station and eatery.

The room appeared to be much smaller than what illustrated when booked, which mentioned an area of 484 sq ft(??) that came with a long sofa besides the coffee table with 2 chairs. Actually the room was rather small that left no space for the sofa, no even bench for our bags. We were told the TV had only Uzbek channels (even that was not operational) International channels were not available!! And just to mention, one of the counter staff appeared to be unfriendly.

The beam of the street lantern hit me right on the bed

Всё удобно

Все бы хорошо, но телик не смарт. Тв ничего не показывает.