Studio 6 Artesia CA

Could have been a little cleaner

I liked how conveniently the hotel was right next to a Denny’s that offered a discount to hotel guest

The rooms were dirty. The hall smelled bad and dirty; the pool was under maintenance.

NOTHING.

Well for starters I was charged twice once from booking. com and again at the property. Once I arrived at the property the woman at the desk INSISTED I NEVER PAID AND I HAD TO PAY AGAIN. rudest ever. So I paid again. The first room they sent me to was 369 super hot super stuffy. AIR CONDITIONING DOES NOT WORK although the man showing the room to metriedto convince me it would cool down gradually. LIE!!! I told him I could not sign his device oking the room so he took me to the next room 370. Same exact issue AIR CONDITIONING DOES NOT WORK!! I accepted the room solely because I was exhausted. What a mistake that was. I was sweating throughout the night. It was cooler outside the building. Besides the air not working there was no chair or alternate place to sit except the bed. The nightstand was ripped off the wall entirely. There were zero cooking utensils or dishes to eat from although this was studio 6.

🤷🏻‍♀️

The halls were dirty it smelled like weed we had no towels or a control for our tv our A/C didn’t work

Did not have breakfast here. Did not know it was available.

Upon arrival, the rooms I booked were not available and I was told they could not find my reservation. I told the Desk Clerk that it was not a reservation, the rooms were paid for. He said they weren't and that I paid Booking.com any my problem was between Booking.com and me, not them. I had to pay for another room to accommodate my party and did not get a refund the one room they cancelled, because it wasn't available. Next to me was a woman complaining she was double charged and the conversation got heated and the Manager kept blaming Booking.com for the problem. Put me off using your service in the future.