Kinazi Upepo Beach Eco Sport Resort

It’s a good location but zero value for your money. The bungalows need a remodel.

The first room they gave us was moldy and they intended us to sleep there. After 3 hours they gave us a different room (under the value than what we paid for). Which was dirty, toilet didn’t work and the bed sheets had stains and holes. Absolute robbery of 90$ a night with horrible customer service (completely ignored by the lady managing the place and every other employee we encountered). We were supposed to stay two nights but only stayed one because it was unbearable. We wanted a refund for the night we would not be spending there and ask the staff to ask the manager to contact us because she was not available to talk to us, and never came back to us. The staff said she passed the word that “they don’t do refunds”.

This is a beautiful property literally stones throw away from the ocean - you could not ask for more! Lodges are a good size, more than comfortable (bring plenty bug spray) and cleaned daily. Surely the best gym in Zanzibar is available right on the beach - this is an amazing stay for locking in.

There is no restaurant on-site but just 50/100m either side (walking down the beach) you'll find all the food options you need! Electricity went off sporadically (national electricity company turn if off?) but when in paradise does it really matter? Wifi is not strong here, I suggest ensuring you have sufficient data to travel or one of the restaurants on the beach will be able to help.

The room was nothing like in the photos, There was no electricity, therefor no wifi, no water in the bathroom and can’t use the gym. The room was smelling humidity, and full on insectes, for breakfast we had to go to an other hotel because their kitchen was closed. Extremely disappointed, we could not stay in the room with these conditions so we changed the place, we asked for refund but the management didn’t accept.

After reading the amounts of bad reviews on google and booking.com about burglaries and stealings happening in the hotel, we decided to not to risk and cancelled our booking. We arrived to the hotel with a request of refund, however they refused to proceed. We checked the rooms and bad - moldy walls, dirty linen.. The staff sad the photos are only for the advertisement. We made a claim to booking.com however didn't receive any resolution yet, whilst the hotel keeps ignoring our calls. Don't believe the good reviews, it's all fake!! scroll down to see the actual reviews that people've left.

Everything was amazing

Some money and bits went missing from the property

Location and staff

Room cleanining

We loved staying at Kinazi Upepo. The location was perfect and it felt like a little jungle oasis with all the beautiful greenery throughout. Paje can be quite busy with a lot going on but after staying for a few days we realized Kinazi was just st the perfect location. We were close enough to be able to walk to all of the most crowded places with a lot going on but just on the cusp of the end of the chaos to feel a bit more private. The room was very comfortable and clean. The bathroom was very narrow though. The AC worked perfectly and after a few issues when arriving they fixed them right away. Another bonus is their sister lodge, which is a 5 minute walk, where you can use all of their facilities. We spent a few days enjoying their pool which was stunning and super private. The breakfast Kinazi provides is really great and plentiful. It is also a couple doors down from Mr. Kahawa where we really enjoyed eating. Highly recommend!

The narrow bathroom, but it was clean and perfectly functional.