Istanbul Beach Hotel - All Inclusive

Receptionist boy who speaks english was really good

Terrible staff who doesn’t even understand a word in english and the guy who was dealing bingo game was annoying. He kept on following us and forced to participate even after saying I had to use the toilet

The water slides were good. The beach (5 min walk - it's the second line) was good and clean.

A lot of the foods were over salted. The non alcoholic drinking menu was minimalistic and poor quality (juices from powder). Cockroaches in the room. Most of the staff after 4 pm could not help with anything and did not correlate their communication with the day staff. The furniture in the lobby is so dirty that it needs to be cleaned or updated. Reported problems are not dealt with - f.e. we reported a broken bathroom handle, and it was not fixed. Overall, it would be good for a 2 star hotel, not 4.

Location is fairly fine if you are looking to stay away from crowds from Kemer.

They hotel was extremely hot, room air conditioning doesn’t cool down. It was nearly impossible to sleep in the room so warm. Terrible. All inclusive concept is a joke, they charge for everything including wifi

The commodities are good. They’ve a private beach and a good pool. It’s everything clean. The receptionists are friendly. Hotel provides snacks on pool and beach during the day.

The food is awful. It’s always the same food at lunch and dinner and it’s inadequate to European standards. Except the receptionists, none of the employees speaks any work of English, they only speak Turkish and Russian and can’t understand the English basics. All the animations are in Russian language and the music on the pool is mainly in Russian too. For people from European countries it’s a bit non inclusive.

Reception was excellent, especially Cenem, and the rooms were spotless. The restaurant offered a diverse menu with fresh, flavorful dishes. The service was friendly (mentioning Yusuf) and efficient, creating a relaxing atmosphere. Prices were reasonable for the quality.

I was greeted with a warm smile upon arrival at Istanbul Beach Hotel. The reception team was professional, (especially Cenem) efficient, and offered local recommendations that enhanced my trip. The restaurant at Istanbul Beach Hotel offered a delightful food experience. The staff was attentive and friendly, especially Yusuf and the food was delicious. The Hotel was clean, from the sparkling lobby to the spotless room.

The staff is trying very much to make everything fine, especially during the meals when it is really busy. The food is various and tasty: very nice pastry made fresh every day, grill, fish, meat, sweets, salat and fruits. Drink is available all day. There is a snack, coffee and drink at the beach bar as well. Cleaning service is good. The sunbeds are free and available for the guests. There are various types of animation for kids and adults, at the beach, in pool, during the day and evening which was really excellent. Generally it is a good value for the money, but do not expect any luxury.

Our room was very small. The weather in Camyuva is extremely hard, with extreme humidity during all day and especially during the night when it reaches 85%, so we were sweating all the time. The hotel has air conditioning, which helps a lot to survive. The Internet has to be paid additionally, and it is not working in rooms, only near the reception.