Altus Hotel & Spa

Traditional food in the restaurant and restaurant staff.

Although we booked the room for 2 adults and a child for a considerable higher price than 2 adults only, it was not prepared as such (no extra pillow nor blanket). When I have asked for one, I was asked to get it myself and even cover it myself in clean sheets. The spa was smelling really bad, not enough sunbeds, outside pool with freezing cold water. We were not offered bath robes in the room although all other guests were. At the departure, the reception lady did not greet us or thank us for our stay. Very poor services, very poor cleaning. Very expensive for this poor quality.

The room and the entire hotel was clean. The spa was not crowded and we got all the necessary things to have a great weekend.