North Seven

The stay was good, rooms were clean and comfortable. Food options were much less for breakfast, would appreciate it if they have added more food options.

Everting good

/

Good location

Most unprofessional and untrained staff. Despite having a confirmed reservation from Booking.com for a second day, I was asked to check out of the hotel in the most impolite manner. When the matter was escalated to the Manger, she was extremely rude and argumentative, instead of being sympathetic to the harassed guest. She even abruptly walked away in the midst of the conversation. The message that she very clearly conveyed to her staff was that it is okay to be rude to the guests and they could get away with it. Breakfast was sub-standard. Room service delivered only part of the items ordered. When the room card was temporarily misplaced, it took the staff 15 minutes to open the room with a Master Key. A replacement was not given, saying that it was chargeable. Thank God, I eventually retrieved the misplaced key, otherwise the trauma could have been worse. The entire front office staff is totally raw and inexperienced. Definitely not coming back here.

Clean and good

Food

The property is relatively new but there are no asthetics. I took a premium room and it was so small wonder what the deluxe room would be like. Basic amenities are missing from the room. Could not get a dental kit even after call. Room has almost zero amenities. Good enough to be called a 2 star property at the max. Extremely disappointed.

Good location. Nice staff. Very good breakfast

The electronic door key was not working