The Postcard Mandalay Hall, Kochi

Room Gallery 1 fabulous . Lots of nice touches from on organisation that knows about customer care . Staff were friendly and so helpful . Nothing too much trouble . Breakfast fabulous with lots of choice

Pool bit disappointing as it’s really just a plunge pool but given the age of property and location this was understandable .

The Team and their great service, the location at the heart of Jew Town, the beauty products, the food was delicious

The A/C too strong and room not being enough soundproof.

Special boutique hotel, with style, history, and great staff. Food quality, flavour and presentation at dinner and breakfast both excellent. Fabulous location on quaint street near synagogue and Palace. As street is pedestrianized, manager personally met our car at the end of the street and ensured everything was taken care of. Same at departure. Room or, should I say, Gallery was a work of art. Not your average hotel room. Bed was the most comfortable we've had in 3 weeks in India. All in all a memorable experience - shame it was only for one night!

Unfortunately, air conditioning failed during night leading to less than perfect night's sleep! Restaurant food is great, but inside it is quite stark and lacks something in atmosphere - no plants, paintings, just plain tables. Outside courtyard is nicer.

The staff were very attentive, but unfortunately the food and facilities were poor. No Continental food, the location of the hotel means it’s very isolated after 7pm. The pool is terrible and only one sunbed which is in the shade. This area is also open to th ed kitchen which isn’t ideal if your trying to relax

We had a lovely large room on the front, unfortunately early morning it’s rammed with photo shoots outside this hotel so the noise is terrible. The over head shower didn’t work, all blocked up and rusty..

A beautiful small hotel that was spacious and comfortable. Staff were incredibly attentive.

Notthing

The location is walking distance to all that you might want to see as a tourist . The staff is super nice and very helpful . I travelled with my 92 year old Dad and the staff was very helpful . All arrangements for day trips , food requests and helping my Dad on the stairs etc.. very personalised .

Little noisy as every door etc makes sound from the upstairs room. ( we were in ground floor ). But nothing otherwise .

Stunning interiors, attentive and caring staff, world class food and super comfortable bed

Nothing!

Beautiful historic building with good restorations, tastefully decorated. The staff were superb. The first day the breakfast was amazing, the second morning they must have had a different chef because the food taste was noticeably different.

The room was awkward, the air conditioning was dripping. Hardly any natural light.