Hotel Cozumel Costa Brava

Staffs are helpful cheerful and really polite

Bedbug bite me I couldn't sleep and I want to change my room The reception woman was really so kind and helpfull She changed my room The other room was cleaned and good

Very friendly, clean, nice garden, good location can reach main square in 10 minutes walking, close to supermarket and oceanfront is just across the street. The rooms are simple but have everything you need. I'd stay here again, it was great value for money

Great location in downtown, taco restaurant downstairs, Anna Maria who worked there was nice, security let me park my scooter in premises overnight.

Property needs work but considering the low rates you get what you pay for which is fine as long as your plans don't change. Mine did and unfortunately, a simple request for flexibility to the owner was met with accusations that I was breaking the law and taking advantage of the locals. Absolutely no room for discussion or compromise and I was told to leave the premises immediately which I happily did. Previous to this incident I was already unhappy with this hotel as I was rudely awakened by VERY loud banging from the cleaner way before check out time...not a great way for anyone to start their day! Would definitely avoid this hotel in the future.

good location! beautiful courtyard. great price. helpful staff

nothing

Nice accommodation. Staff spoke English. The rooms were facing the garden, so it was quite quiet.

Very convenient location! A charming hotel with a very friendly, helpful staff. The garden is welcoming and very comfortable.

No hairdryer, I didn’t ask for one but I’d bring my own just in case.

Good location.. Good staff.. Was great

Facilities are a bit old but it doesn't bother

The staff was friendly and helpful. The garden area was enjoyable. The location is convenient to restaurants and shopping.

The property is very old and somewhat rundown.