Cuna Hotel

The roof top restaurant views and overall layout was amazing. Most definitely the nicest part of the hotel. Also the food at the restaurant (ordered from the menu) was very good. The breakfast buffet food was OK but not needing to find a breakfast place made that part of the day easy.

The room we had was dismal. Do not accept a room number that ends in 16 (216, 316, 416). These rooms are left over odd wedge-shaped rooms with tiny (dirty) windows. Almost no natural light can enter. The AC unit is above the window and drips condensate onto the glass further reducing light. The room was supposed to have a single king size bed - ours had a queen. Wifi only possible in the hotel lobby. No refrigerator (apparently these are only in the 3 person rooms (an issue if your meds require refrigeration). TV was not operational. Housekeeping got to these end rooms last during the day, so even if we were out until 4, the room was often still not done. Generally, the staff seemed 'tired of tourists'. Accommodating but not outwardly friendly. I can understand based on some of the guests and overheard comments. We did not complain at the hotel - it seemed they had enough to address - but other than the location and the roof restaurant, this hotel was a disappointment.

Roof top eatery

Shower ran cold and hit, could not be regulated.

Bien placé pour les excursions restaurants boutiques a 2 pas en bas, très jolie vue du restaurant et piscine personnel accueillant et serviable bonne literie chambre propre confortable clim ok

Rien

Great location in El Nido and lovely staff. The rooftop area is beautiful and the pool is really nice. Sadly we had horrendous food poisoning during our stay but the hotel staff were really helpful throughout and even brought us Medicine!

The breakfast is very expensive for what you get

Le personnel super gentil, la vue complètement incroyable, restaurant sur le rooftop qui était très bon aussi, puis l’emplacement était parfait!

I love the location of the place. Very convenient. The staff were especially very helpful and courteous!

I did’t like the fact that there was only one lift so you have to wait for some time. We were only allowed 1 key card to share for the 3 of us which doesn’t help with convenience. Housekeeping keeps forgetting to provide towels after cleaning and the phone in the room was either not working or we just couldn’t figure out how to use.

The view, customer service and of course everything

Pretty much everything was perfect

Viesnīca laba lokacija ,tuvu centrs , garčīgas brokastis un ļoti garšīga tomātu zupa. :) .

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