Cuttle Bridge Inn Hotel - NEC / Birmingham Airport

Went for Mother’s Day Carvery food was disappointing the meat was delicious. The rest of meal not good . Didn’t have the deserts. Because they couldn’t swap custard for ice cream as I don’t like custard. There for didn’t have a choice but to go without . First visit definitely would not go again .

Beautiful little property, loved the little cosy corner with the fire, tv and comfortable seating. Perfect place to sit and relax. And lovely outside area overlooking the lake. Breakfast was delicious. Cooked beautifully and well seasoned

The staff, especially the reception/manager, were so helpful, polite and friendly.. Nothing was too much trouble..

We enjoyed our stay, completely, would recommend

Requested room early and early booking fees were applied.

Very friendly and helpful staff. They accepted a very late arrival and helped carry our bags upstairs. The coffee the next morning was well priced and served with a friendly smile.

The shower one in the bathroom was dripping with black gold that I only noticed at the end of the showering. Yuck! I did give this feedback to the staff and they said that they would remedy this for the next guests.

The recopnist was nice upon arrival

When we arrived at the property, the receptionist was very nice, thats about the only nice thing I can stay about the stay. We arrived to a 16th birthday party, the music from this was excessively loud and was on until 1 in the morning still audible from my room on the third floor. The party although 16 were all drunk and smoking so much cannabis that the entire hotel stunk of it. The bed was rock solid and the bathroom was tiny, dirty and in most places rusty. We also had to pay an extra 10 for parking in the car park which was not disclosed when I booked this with yourself. Genuinely disappointed in every aspect of the stay.

Hôtel propre et typique

Plutôt bruyant Et hyper chaud dans les couloirs