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8.3 / 10 Guest Rating

Hotel Fenix

12114 Avenida 7 Barrio el Salado, Cúcuta, co

Hotel Fenix - main view

About the Property

Luxurious Accommodation with Pool and Garden
Hotel Fenix, located in Cúcuta, offers a luxurious stay with an outdoor swimming pool, beautiful garden, and shared lounge. The 4-star property boasts air-conditioned rooms with private bathrooms and a terrace for guests to relax.

Convenient Amenities and Services
Guests can enjoy room service, a 24-hour front desk, and currency exchange facilities during their stay. Each room is equipped with a flat-screen TV, and some offer stunning city views. Wake up to delicious Continental and American breakfast options served every morning.

Relaxation and Recreation
Unwind in the hot tub available for all guests or explore nearby attractions like Comfanorte Ecopark. With free private parking and a close proximity to Camilo Daza International Airport, Hotel Fenix is the perfect choice for your stay in Cúcuta.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent1386 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Categories

Cleanliness7.6
Service9.1
Location9.1
Room Quality7.5
Amenities8.1
Value for Money8.5
Food and Beverage8.1
Overall Experience8.4

Select topics to read reviews

A
AndrescoCO
Verified booking
family_with_children
Standard Room
Stayed in Mar 1, 2026

"Exceptional"

10.0
Helpful?
Y
YulianclCL
Verified booking
family_with_children
Standard Room
Stayed in Feb 28, 2026

"Good"

5.0
Helpful?
A
AldopePE
Verified booking
solo_traveller
Standard Room
Stayed in Feb 27, 2026

"Acogedor, relajante"

8.0

La calidad y sabor de los desayunos y almuerzos

Helpful?
M
MarleneveVE
Verified booking
family_with_children
Standard Room
Stayed in Feb 23, 2026

"EN GENERAL FUE BUENA"

10.0

BUENA UBICACIÓN PORQUE ESTÁ CERCA DEL AEROPUERTO. EL HORARIO DEL DESAYUNO NO COINCIDIÓ CON MI ESTANCIA. EL PERSONAL AMABLE Y ATENTO

NO ME GUSTÓ QUE NO TENÍA AGUA CALIENTE PARA BAÑARSE

Helpful?
J
JonahtveVE
Verified booking
family_with_children
Standard Room
Stayed in Feb 13, 2026

"Una experiencia de descanso fantástica"

9.0

La atención del personal es excelente y las intenciones me agradaron bastante

Abría que mejorar algo las intenciones de la piscina, en su alrededor y areas...

Helpful?
J
JENNYFERclCL
Verified booking
family_with_children
Standard Room
Stayed in Feb 13, 2026

"Hotel de solo una noche"

5.0

La comida del restaurante buena y la atención del personal

Es un hotel muy antiguo y no hay aislamiento del ruido vehicular de afuera

Helpful?
C
CARLOSclCL
Verified booking
solo_traveller
Standard Room
Stayed in Feb 12, 2026

"Agradable pero no cumplío las espectativas"

6.0

La habitación no tenía agua. Me cambiaron a una más pequeña y deteriorada.

No había agua en la habitaron.

Helpful?
E
EduardoveVE
Verified booking
couple
Standard Room
Stayed in Feb 10, 2026

"Exceptional"

10.0
Helpful?
A
AldopePE
Verified booking
solo_traveller
Standard Room
Stayed in Feb 9, 2026

"Confortante"

8.0

Buena atención, buena comida, buenas instalaciones.

No me permitieron pagar en dólares, solamente aceptan pesos colombianos

Helpful?
C
CarlospePE
Verified booking
solo_traveller
Standard Room
Stayed in Feb 8, 2026

"Very Good"

7.0

No tenía agua caliente

Helpful?
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