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8.3 / 10 Guest Rating

Hotel Fenix

12114 Avenida 7 Barrio el Salado, Cúcuta, co

Hotel Fenix - main view

About the Property

Luxurious Accommodation with Pool and Garden
Hotel Fenix, located in Cúcuta, offers a luxurious stay with an outdoor swimming pool, beautiful garden, and shared lounge. The 4-star property boasts air-conditioned rooms with private bathrooms and a terrace for guests to relax.

Convenient Amenities and Services
Guests can enjoy room service, a 24-hour front desk, and currency exchange facilities during their stay. Each room is equipped with a flat-screen TV, and some offer stunning city views. Wake up to delicious Continental and American breakfast options served every morning.

Relaxation and Recreation
Unwind in the hot tub available for all guests or explore nearby attractions like Comfanorte Ecopark. With free private parking and a close proximity to Camilo Daza International Airport, Hotel Fenix is the perfect choice for your stay in Cúcuta.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent1386 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Categories

Cleanliness7.6
Service9.1
Location9.1
Room Quality7.5
Amenities8.1
Value for Money8.5
Food and Beverage8.1
Overall Experience8.4

Select topics to read reviews

C
CamachoveVE
Verified booking
family_with_children
Standard Room
Stayed in Jan 22, 2026

"Excelente"

10.0

Excelente atención y trato

No hay agua caliente

Helpful?
N
NavarroveVE
Verified booking
family_with_children
Standard Room
Stayed in Jan 20, 2026

"Mal la explicación de cuántas personas de pueden quedar."

7.0

La piscina, el ascensor.

La habitación tiene cables de enchufes sueltos con riesgo eléctrico. No decía en la publicación que en la habitación seleccionada no se podían tener niños. Solo 2 adultos.

Helpful?
J
Jorge santiagousUS
Verified booking
couple
Standard Room
Stayed in Jan 20, 2026

"Mala ni respetan la privacidad y decisión del huesped"

1.0

Nada

Pides que no entren a la habitación e igualmente entran , no tienen buena limpieza , no hay agua caliente , las fotos muy distinta a lo que realmente es , desayuno muy básico para niños

Helpful?
H
HectorusUS
Verified booking
couple
Standard Room
Stayed in Jan 20, 2026

"I'll recommend it"

10.0

Everything the staff treatment

Helpful?
Y
YelmycoCO
Verified booking
solo_traveller
Standard Room
Stayed in Jan 20, 2026

"Recomiendo por una noche."

6.0

La ubicaición

Las Toallas tenian mal olor, solicité el cambió y tardaron unos 40 minutos en traerme respuestos que tambien tenian mal olor.

Helpful?
T
TerezaveVE
Verified booking
solo_traveller
Standard Room
Stayed in Jan 20, 2026

"Excelente servicio"

10.0

Excelente ubicación, buen servicio

Helpful?
J
JOHANNAusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 20, 2026

"Good"

5.0
Helpful?
S
SandrausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 20, 2026

"Exceptional"

10.0

The location, staff and breakfast included was excelente!

Helpful?
D
Dafne KarelysclCL
Verified booking
solo_traveller
Standard Room
Stayed in Jan 20, 2026

"Placentera"

9.0

Ubicación excelente respecto al aeropuerto. El desayuno excelente

Helpful?
T
TortoleroveVE
Verified booking
family_with_children
Standard Room
Stayed in Jan 20, 2026

"Exceptional"

10.0
Helpful?
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