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8.3 / 10 Guest Rating

Hotel Fenix

12114 Avenida 7 Barrio el Salado, Cúcuta, co

Hotel Fenix - main view

About the Property

Luxurious Accommodation with Pool and Garden
Hotel Fenix, located in Cúcuta, offers a luxurious stay with an outdoor swimming pool, beautiful garden, and shared lounge. The 4-star property boasts air-conditioned rooms with private bathrooms and a terrace for guests to relax.

Convenient Amenities and Services
Guests can enjoy room service, a 24-hour front desk, and currency exchange facilities during their stay. Each room is equipped with a flat-screen TV, and some offer stunning city views. Wake up to delicious Continental and American breakfast options served every morning.

Relaxation and Recreation
Unwind in the hot tub available for all guests or explore nearby attractions like Comfanorte Ecopark. With free private parking and a close proximity to Camilo Daza International Airport, Hotel Fenix is the perfect choice for your stay in Cúcuta.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent1386 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Categories

Cleanliness7.6
Service9.1
Location9.1
Room Quality7.5
Amenities8.1
Value for Money8.5
Food and Beverage8.1
Overall Experience8.4

Select topics to read reviews

Z
Zerpa UrbinaveVE
Verified booking
solo_traveller
Standard Room
Stayed in Jan 31, 2026

"Good"

6.0
Helpful?
P
PinedaveVE
Verified booking
family_with_children
Standard Room
Stayed in Jan 28, 2026

"Good"

4.0

La cercania al aeropuerto y la atencion del personal.

De forma insólita si eres extranjero y te sellaron tu pasaporte solo por 15 días, debes adicionar al valor de la habitación en booking el 19% de iva, ellos dicen que si te hubieran sellado por 90 días si te lo exoneran y pagas solo el valor de lo que te aparece en la app. Las camas y almohadas son duras, la habitación donde nos alojamos quedaba justo frente a la avenida así que vas a escuchar la corneta de los vehiculos y buses constantemente, las cobijas olian un poco mal y el lavamanos tenia una fuga de agua, no te dan champu solo el jabon. Realmente para nosotros fue una gran decepción, no volveré.

Helpful?
Ó
ÓscarbeBE
Verified booking
solo_traveller
Standard Room
Stayed in Jan 27, 2026

"Good"

6.0
Helpful?
M
Miguel AngelveVE
Verified booking
couple
Standard Room
Stayed in Jan 27, 2026

"Good"

2.0
Helpful?
R
RodriguezcoCO
Verified booking
solo_traveller
Standard Room
Stayed in Jan 27, 2026

"Exceptional"

10.0
Helpful?
Z
ZULEIMAveVE
Verified booking
solo_traveller
Standard Room
Stayed in Jan 25, 2026

"No tiene agua caliente, la zona no es buena"

1.0

Las habitaciones son amplias y las camas cómodas. La atención del personal es buena. Disponen de café en la recepción

No tienen agua caliente, la piscina que muestran no está en buenas condiciones, había un olor feo en el baño, la zona no es buena parece peligrosa.

Helpful?
Y
YessicaclCL
Verified booking
family_with_children
Standard Room
Stayed in Jan 24, 2026

"Exceptional"

9.0
Helpful?
R
RonaldesES
Verified booking
extended_group
Standard Room
Stayed in Jan 24, 2026

"Good"

6.0

Buena atención

Las almohadas y la cama son muy dura

Helpful?
R
RutjaliaesES
Verified booking
family_with_children
Standard Room
Stayed in Jan 22, 2026

"Exceptional"

10.0

Todo

No tengo comentarios al respecto

Helpful?
R
RaulecEC
Verified booking
family_with_children
Standard Room
Stayed in Jan 22, 2026

"Decepción"

7.0

Cerca del aeropuerto y buena comida

Me cobraron siendo extranjero el IVA incrementando el costo. La cama no era cómodo. Realmente no me quedara nuevamente

Helpful?
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