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7 / 10 Guest Rating

Gateway Express

50 Chepstow Rd, Newport, gb

Gateway Express - main view

About the Property

Welcome to The Gateway Express, your ideal stay in Newport!

Convenient Location: Situated just a short stroll from Newport city centre, our hotel is easily accessible from the coach and train stations.

Comfortable Accommodation: Our well-equipped bedrooms come with en-suite bathrooms featuring showers. Additionally, guests can indulge in complimentary tea and coffee making facilities in their rooms.

Convenient Amenities: Enjoy our 24-hour reception, free Wi-Fi, and complimentary parking during your stay.

Book now for a delightful experience at The Gateway Express!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Luggage storage
Fax/photocopying
Ironing service
Non-smoking throughout
Free wired internet
Golfing on site

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

If you expect to arrive outside reception opening hours, please inform the property in advance. Contact details are stated in the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7
Very Good401 verified reviews
AI Summary

Guests highly rate the convenient location and frequently praise the friendly staff.

Categories

Cleanliness5.3
Service8.3
Location8.3
Room Quality6.3
Amenities6.8
Value for Money7.3
Food and Beverage6.3
Overall Experience7.3

Select topics to read reviews

N
NaidugbGB
Verified booking
family_with_children
Standard Room
Stayed in Aug 12, 2025

"was very wrost place.. No cleanliness . The staff was so rude.. No proper arrangements of things .th"

1.0

It was very wrost place.. No cleanliness . The staff was so rude.. No proper arrangements of things .the room sink was broken, untidy bathroom. Will nt surely recommend any one.. The price we paid was too much high for this type of property . Very disappointed

very wrost place ... 0 star not even 1 star will give to property..

Helpful?
L
LaurengbGB
Verified booking
family_with_children
Standard Room
Stayed in Aug 10, 2025

"Good property but smelt"

5.0

The property was ideal as it is close to the ICC which is what we needed it for.

The property smelt like weed and the windows didn’t shut.

Helpful?
R
Rebecca WalesgbGB
Verified booking
family_with_children
Standard Room
Stayed in Aug 4, 2025

"Great hotel in Newport."

9.0

Last minute booking, easy check in - in the hotel a couple of doors up. Great location for our needs. The room had everything we needed, free parking always a plus!

No problems.

Helpful?
H
HayleygbGB
Verified booking
extended_group
Standard Room
Stayed in Jul 28, 2025

"Nice place to stay, still needs improvement"

7.0

The staff were friendly and accommodating. Whenever I needed assistance with something they were happy to help. For example, we ordered a takeaway from a local restaurant, and the hotel happily let us use their plates and cutlery to eat.

Our room door was very heavy to open. I was fortunate that my husband was with me as I found it very hard to open without help. Also the door stop behind the door made it impossible to open the door enough to get in whilst holding my luggage. If I had been in my wheelchair I wouldn't have been able to get in the room. The hotel was undergoing some refurbishment (nice to know that it is upgrading), but things like wobbly breakfast tables due to missing or loose screws.

Helpful?
J
JonnygbGB
Verified booking
family with young children
Standard Room
Stayed in Jul 21, 2025

"Very good"

8.0
Helpful?
C
ChristinegbGB
Verified booking
young couple
Standard Room
Stayed in Jul 10, 2025

"Exceptional"

10.0
Helpful?
L
LesleygbGB
Verified booking
review category business travellers
Standard Room
Stayed in Jun 9, 2025

"Comfortable"

9.0

Everything

None

Helpful?
J
JohngbGB
Verified booking
solo traveller
Standard Room
Stayed in Jun 1, 2025

"Superb"

9.0
Helpful?
C
ChristinegbGB
Verified booking
young couple
Standard Room
Stayed in May 23, 2025

"Exceptional"

10.0

i got my room on ground floor as i’m disabled and they did get me that room,go all the time it’s great value for money,booking one now.

Helpful?
V
VirginiagbGB
Verified booking
family with young children
Standard Room
Stayed in May 19, 2025

"Exceptional"

10.0

Room where really big

Helpful?