Hotel Lorenza

The room was spacious. Few staffs were friendly. The food was good and the fb staff was friendly as well.

I have alot of points why I say I dont recommend this property to save you some pesos. 1st. The room stinks! I have been in other hotels in Tacloban and most of those properties they have toilet smell problem, but this one is terrible. It goes all over the room. It’s not just sewage smell but something really really strong ceptic tank smell. I could not sleep at all and made me feel ill. You cannot even stay in the toilet for more than 1 minute as smells hit directly to your lungs. When I checked in the foul smell welcomes me, i thought of turning on the AC will help but no, Nothing of help. I did not bother asking for transfering me because I know it will gonna be the same as i was reading all the reviews (which i should have checked it first before booking) and I will be checking out early on the next day. 2nd. The property is not well maintained. I understand this hotel is 2 star I am not expecting a very high quality facilities and amenities but just the cleanliness. The shower filter is just really really dirty and they have open ceiling where you can see probably the water heating system. They have small Flat screen television inside the room and the speaker was terrible, you cant hear the sound properly adding to the sound of the aircondition my god the room was so noisy. No sleepers! And hair blower you have to request it. 3rd. they don’t actually have a spa on site. They will contact someone from outside. It’s one of the reason why I have booked this Hotel as it mentioned it’s one of their facilities which is a lie. Same goes with shuttle pick up, they dont have any, they will contact taxi from outside. 4th. The two ladies were friendly in the reception, the night shift guy was awful, i think i disturb his sleep as i was checking out really early. I belled 3 times. Forgot and Did not call my airport taxi request supposed to be at 4AM and was late 20 minutes which i have reconfirmed it twice in the morning. No sandwhich prepared.

location and the theme

facilities can be improved

A lovely boutique hotel with a good restaurant and a very comfortable room.

Breakfast very average - hotel nice - bed to small probably my fault !!

Only bed to small

Good Staff location and facilities

Extremely noisy air con which means we will not be returning to this hotel NO SLEEP